Shift Lead - LV Petroleum : Job Details

Shift Lead

LV Petroleum

Job Location : all cities,KS, USA

Posted on : 2025-08-06T01:12:36Z

Job Description :

As a Shift Lead at Las Vegas Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations.

Key Responsibilities:
  • Team Leadership: Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct.
  • Customer Interaction: Deliver outstanding service to customers, addressing inquiries and resolving issues effectively.
  • Inventory Oversight: Assist with managing inventory levels, conducting stock checks, and placing orders as needed.
  • Financial Management: Ensure accurate cash handling, register operations, and daily financial reconciliations.
  • Training and Development: Participate in training new employees on company protocols and customer service standards.
  • Health and Safety Compliance: Uphold safety regulations and maintain a clean and secure store environment.
  • Communication: Collaborate with management and team members regarding store performance and operational needs.
    • High school diploma or equivalent is required.
    • 1-2 years of experience in retail or customer service; supervisory experience is a plus.
    • Strong leadership and interpersonal skills.
    • Excellent communication skills, both verbal and in writing.
    • Ability to manage customer complaints and solve problems effectively.
    • Basic proficiency in cash register systems and inventory management.
    • Flexibility to work various shifts, including evenings, weekends, and holidays.
    Physical Requirements:
    • Capability to stand for long periods and lift items weighing up to 50 pounds.
    • Able to perform physical tasks, such as restocking shelves and arranging products.
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