Shelter Manager - Community Housing Innovations : Job Details

Overview

Join to apply for the Shelter Manager role at Community Housing Innovations, Inc.

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

Responsibilities

• Adhere to and enforce program regulations, policies, and procedures. Ensure all clients are receiving quality services that are in compliance with the program.
• Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals and evaluate clients progress on short- and long-term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services.
• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS, property owners, and other service providers to assist clients in fulfilling ILP and program requirements.
• Assist individuals with direct services such as current and projected budget, current resume as appropriate, assistance with ADL skills, etc.
• Responsible for face-to-face meetings with clients twice a week.
• Inspect living space regularly as required by the program to assess individuals ADL needs and program compliance to assist client with maintaining housing.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
• Evaluate, document, and inform Program Manager of physical plant needs of the housing unit and/or common areas.
• Provide regular supervision to Resident Support Specialist (RSS). Directly supervise RSS, be part of hiring and disciplinary actions, track time off, RSS scheduling, Paycom payroll system, and schedule trainings.
• Conduct 1-to-1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Ensure the site is safely covered 24/7, including scheduling staff and intervening as needed during incidents, whether by phone or in person. Covering staff in emergencies.
• Ensure the timely and correct submission of all internal and external reports in the manner required by funding agencies and/or CHI, dashboards, incident reports (IRC and OTDA), corrective action plan (CAP), housing logs, client contact sheets, unit inspection sheets, progress notes, authorization forms, admission and discharge sheets, census reports, etc.

Salary and Schedule

• Salary: $64,350 annually. Exempt.
• Open shifts: Monday - Friday, 8 a.m. - 4 p.m. with 24/7 on-call responsibilities.

Application

Apply Online At Www.communityhousing.org/about-chi/chi-careers/.

Qualifications

• Education: Bachelors Degree in human services or related field; Masters Degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
• Experience: Two years experience in a related field such as homelessness or housing. Management experience preferred.
• Certificates or Licenses: Valid drivers license.
• Insurance: Valid automobile insurance.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet navigation.
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to detail.

Benefits

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage - Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Diversity, Equity, and Inclusion

Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Non-profit Organizations

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