ServiceNow Enterprise Architect (Remote) - Oscar : Job Details

ServiceNow Enterprise Architect (Remote)ServiceNow Enterprise Architect (Remote)

This range is provided by Oscar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$170,000.00/yr - $185,000.00/yr

ServiceNow Enterprise Architect

About the Role

ServiceNow Enterprise Architect

About the Role

We are actively recruiting for a ServiceNow Enterprise Architect for our Fortune 500 client to lead the strategic design, architecture, and evolution of our enterprise-wide ServiceNow platform. This is a senior-level role within a Fortune 500-level environment, responsible for defining scalable solutions across ITSM, ITOM, ITAM, CMDB, CSM, and beyond.

You will serve as a visionary and hands-on leader, aligning the ServiceNow roadmap with business priorities and enterprise architecture standards. Your impact will shape how we deliver automated, resilient, and user-friendly digital workflows at scale.

Key Responsibilities

• Lead platform architecture across multiple ServiceNow modules: ITSM, ITOM, CMDB, ITAM, CSM, HRSD, and custom applications.

• Develop and maintain a strategic roadmap for ServiceNow aligned with enterprise goals and industry best practices.

• Drive end-to-end solution design, ensuring scalability, maintainability, and performance across the platform.

• Serve as the technical authority and trusted advisor to business and technology leaders on all things ServiceNow.

• Collaborate with cross-functional teams including Product Owners, Developers, Business Analysts, and Security to deliver robust solutions.

• Oversee governance, development standards, and best practices across internal and external ServiceNow teams.

• Evaluate and recommend new features, upgrades, integrations, and emerging technologies within the ServiceNow ecosystem.

• Support enterprise CMDB and service mapping strategy for accurate and dynamic configuration data.

Qualifications

• 10+ years of experience in IT, with at least 6+ years in ServiceNow architecture and solution design.

• Strong expertise across ServiceNow core modules: ITSM, ITOM (Discovery, Event Management, Service Mapping), ITAM, CMDB, and CSM.

• Proven experience leading large-scale ServiceNow implementations or transformations in enterprise environments.

• Deep understanding of enterprise architecture principles, service-oriented architecture (SOA), and ITIL/ITSM frameworks.

• ServiceNow Certified System Administrator (CSA) required; additional certifications (CIS-ITSM, CAD, CTA, or CMA) strongly preferred.

• Familiarity with integrations using REST/SOAP APIs, MID servers, and external data sources.

• Excellent communication and stakeholder engagement skills at both executive and technical levels.

What We Offer

• Competitive base salary ($170,000-$185,000) + bonus

• Comprehensive benefits (medical, dental, vision, 401k)

• Career growth in a cutting-edge enterprise IT organization

• Collaborative, innovation-driven culture

• Flexibility with remote/hybrid working arrangements

ServiceNow Enterprise Architect, ServiceNow Architect, ITSM, ITOM, CMDB, ITAM, CSM, HRSD, Service Mapping, Discovery, ServiceNow Jobs, IT Architecture, Enterprise Architect, ITIL, Digital Transformation, ServiceNow Platform Owner, ServiceNow Implementation, Large-Scale ServiceNow, Cloud Automation, IT Workflow

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesSoftware Development

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