ServiceNow Analyst/Developer - The Planet Group : Job Details

Job Description Job Title: ServiceNow HR Analyst/Developer Location: Merrimack, NH - Hybrid (5 days onsite every other week) Salary Range: $70/hour W2 (flexible) Employment Type: W2 Contract | Duration: 9 months | 40 hours/week Introduction We're looking for a ServiceNow HR Analyst/Developer to support an enterprise-level HR/Payroll Platform team. In this hands-on role, you'll drive ServiceNow HR Service Delivery enhancements, working across stakeholders to configure solutions that improve internal systems and employee services. This opportunity is ideal for someone with both technical and analytical experience looking to make an impact in a dynamic, Agile environment. Required Skills & Qualifications

• 5+ years of ServiceNow configuration experience OR 2+ years of ServiceNow development
• 2+ years of JavaScript experience within the ServiceNow platform
• 2+ years of experience as a Business Analyst or Systems Analyst
• Strong understanding of Agile methodologies, sprint planning, and defect management
• Experience with test planning and execution
• Excellent communication, problem-solving, and analytical skills
• Bachelor's degree or equivalent experience
• Must be authorized to work in the U.S. without sponsorship

Preferred Skills & Qualifications

• Experience with ServiceNow HR Service Delivery or HR Case Management modules
• Background working with confidential employee data or HR systems
• Familiarity with automated testing or test script creation in ServiceNow
• Python scripting experience

Day-to-Day Responsibilities

• Design and configure ServiceNow HR case management and service delivery functionality
• Implement enhancements and fixes through the full SDLC
• Collaborate with stakeholders to gather requirements and prioritize change requests
• Execute manual and automated test plans
• Maintain HR knowledge base and system documentation
• Participate in Agile ceremonies and planning sessions
• Research new ServiceNow features and recommend implementation paths
• Ensure security and accuracy of sensitive HR data

Company Benefits & Culture

• Work with an enterprise-scale company pushing innovation in HR and technology
• Flexible hybrid schedule offering a mix of onsite collaboration and remote work
• Fast-paced, Agile environment with long-term stability
• Opportunity to contribute to impactful HR system transformation

#LI-JT1 #TECH #LI-Hybrid The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs. The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.