Service Technical Support (Night Shift) - Keysight Technologies : Job Details

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Keysight Technologies provided pay range

This range is provided by Keysight Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$32.91/hr - $32.91/hr

Job Title: Service Technical Support (Night Shift)Position Details

• 100% onsite at 10090 Foothills Boulevard; Roseville, CA 95747.
• Work Schedule: Shift start time flexible between 10 pm and 12 am (PDT), end time between 6 am and 8 am (PDT).
• Approximately 24-months contract (Target Start/End Date: 08/18/2025 - 08/16/2027).

We are looking to add Calibration Service Technician to our team. Chosen individual will be responsible for the following:

• Perform calibrations, adjustments, and basic repairs on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope and complexity. Escalate more difficult repairs to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent, solid contribution to team and service center delivery goals.
• Adheres to established production processes and is responsible for achieving established team production goals.
• Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly.
• Understanding of and compliance with ESD protocol and connector care is a must.
• Maintains high workmanship standards and delivers on commitments.
• Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.

Qualifications

• This position requires some specialized training/certification in electronics (prefer AS degree in this field), or applicable Military experience.
• 2+ years of related experience in the calibration and repair of electronic test equipment is preferred.
• Demonstrates electronic and mechanical competence.
• Exercises good discretion in the use of time and other Keysight resources.
• Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
• Maintains high workmanship standards and delivers on commitments.
• Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
• Communicates effectively with internal and external customers.
• May initiate customer interaction as appropriate.
• Escalates issues through appropriate channels when necessary - This is done verbally or via written correspondence.
• Possesses excellent organizational skills.
• Exhibits the ability to build and maintain professional relationships with wide range of people.
• Adheres to the highest standards of business ethics.

Pay Transparency

• This is the pay range that Magnit reasonably expects to pay someone for this position is $29.16/hour - $32.91/hour W-2.
• Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeContract

Job function

• Job functionCustomer Service
• IndustriesAppliances, Electrical, and Electronics Manufacturing

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