Service Support Specialist - Allnessjobs : Job Details

Join to apply for the Service Support Specialist role at Allnessjobs . This range is provided by Allnessjobs. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $60,000.00/yr - $65,000.00/yr We have partnered with a large manufacturing company in the San Jose, CA area to provide them with a Service Support Specialist. Please review the job description below and let us know if you are interested. Responsibilities Of The Service Support Specialist Coordinate/conduct project meetings, write detailed business and system requirements, lead User Acceptance Testing, and provide system training to business users. Drive system project execution and advocate change management with IT team as needed for each initiative. Support day-to-day system troubleshooting and system administration. Manage daily operation process for sales debit/credit requisition. Perform various administration tasks, such as idle mask management. Conduct regular training for Customer Support Specialists, including user manual, operation process, and policy updates. Requirements Of The Service Support Specialist Mandarin speaking is required. BA in Business Administration or BS in Computer Science related field. Minimum four (4) years of customer service, system project coordination, or related experience. Understanding of semiconductor advanced packaging is highly desirable. Must have advanced Microsoft Office skills (Excel, Word, and PowerPoint). Excellent written and oral communication skills and possess presentation skills. Must be extremely detail-oriented, highly organized, service-oriented, result-driven, and eager to learn. Strong interpersonal skills and a positive attitude to function within and outside the team. Benefits For The Service Support Specialist Medical Insurance Dental Insurance Profit Sharing Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Human Resources Services Referrals increase your chances of interviewing at Allnessjobs by 2x. Get notified about new Service Support Specialist jobs in San Jose, CA . #J-18808-Ljbffr