Service Sales Specialist (Experience with Decanters is a must) - GEA : Job Details

Service Sales Specialist (Experience with Decanters is a must)

GEA

Job Location : Orfordville,WI, USA

Posted on : 2025-08-01T06:23:19Z

Job Description :
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

  • Start strong – Medical, dental, and vision coverage begins on your first day

  • Recharge and refresh – Enjoy 12 paid holidays, including a flexible

  • floating holiday, and 136 hours of PTO to relax or explore

  • Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

  • Keep learning – Take advantage of tuition reimbursement to further your education or skillset

  • Live well – Our wellness incentive program rewards healthy habits

  • Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

  • Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Join GEA as a Service Sales Specialist – Renewable Resources (Decanturs)Location: North America | ✈ Travel: 50–70% | 🕒 Full-Time

Do you thrive at the intersection of technical expertise and customer engagement? Are you passionate about renewable resources, solving real-world problems, and building lasting partnerships? At GEA, we are shaping the future of sustainable technology—and we're looking for a Service Sales Specialist to support our centrifuge solutions (separators and decanters) in the Renewable Resources market.

Technical Support & Sales Enablement

  • Be the go-to expert for Sales Engineers and customers on spare parts, conversion sets, and Sales Line Agreements (SLA)

  • Provide guidance on maintaining GEA centrifuges for reliable, trouble-free operation

  • Promote GEA's genuine parts, repair services, and in-plant service offerings

Customer Engagement & Relationship Building

  • Serve as a trusted advisor to our customers, helping them operate safely and efficiently

  • Foster strong relationships to drive satisfaction, loyalty, and repeat business

Training & Development

  • Coordinate with GEA's training team to provide targeted product and process education for customers and colleagues

Market Positioning & Growth

  • Strategically position our parts and service offerings to outperform the competition

  • Share customer feedback with internal teams to help enhance our product and service portfolio

Cross-Functional Collaboration

  • Represent GEA with a unified voice and support a “One Face to the Client” approach across departments

Your Profile / Qualifications

Experience & Industry Knowledge

  • 5+ years in technical sales, field service, or support—with centrifuges (separators and decanters)

  • MUST have experience with Decanters.

  • Familiar with key players and competitors in the Renewable Resources space

Technical Acumen

  • Strong understanding of state-of-the-art centrifuge operations and maintenance

  • Degree in Engineering, Food Science, or equivalent hands-on experience

People Skills

  • Open-minded, customer-oriented, and driven by problem-solving

  • Strong communicator and natural team player with the ability to influence and build trust

Willingness to Travel

  • Ready to be in the field 50–70% of the time, meeting customers and supporting their operations

At GEA, we don't just offer jobs—we offer opportunities to thrive, grow, and make an impact.

The typical base pay range for this position at the start of employment is expected to be between $80,000 - $110,000 per year. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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