Service Officer - University of Utah : Job Details
Service Officer
University of UtahJob Location : Salt Lake City,UT, USA
This position is open to work study awarded students. Please include a list of availability and/or a class schedule.
AnnouncementDetails
Open Date
Open Date 07/23/2025
Requisition Number
Requisition Number PRN16167N
Job Title
Job Title Service Officer
Working Title
Working Title WORK STUDY: UMFA Security
Job Grade
Job Grade A
FLSA Code
FLSA Code Nonexempt
Patient Sensitive Job Code?
Patient Sensitive Job Code? No
Type
Temporary?
Temporary? No
Standard Hours per Week 1-19
Full Time or Part Time?
Full Time or Part Time? Part Time
Shift
Shift Day
Work Schedule Summary
Assigned shifts vary dependent upon other staff members. Hours of operation: Monday, Tuesday, Thursday, Friday 7:30am-6:00pm |Wednesday 7:30am-9:00pm | Saturday & Sunday 9:30am-6:00pm Current needs: Tuesday 1:00pm-5:30p | Wednesday 7:30am-1:00pm, 1:00pm-8:00pm | Thursday 1:00pm-5:30pm
Is this a work study job?
Is this a work study job? Yes
VP Area
VP Area Academic Affairs
Department
Department 00073 - Utah Museum of Fine Arts
Location
Location Campus
City
City Salt Lake City, UT
Type of Recruitment
Type of Recruitment External Posting
Pay Rate Range
Pay Rate Range 13.65
Close Date
Close Date 10/17/2025
Priority Review Date (Note - Posting may close at any time)
Job Summary
The Utah Museum of Fine Arts is located on the campus of the University of Utah, and offers visitors the opportunity to explore over 5,000 years of human creativity with a collection of over 20,000 objects and art works from classic Greek and Roman antiquities to cutting-edge, contemporary art. Founded in 1914, the UMFA is the State of Utahs official museum, creating exhibitions and programs which serve a wide array of audiences. The Museum is located in the award-winning Marcia and John Price Museum Building.
The Security Staff is responsible for protecting the art and delivering excellent customer service while making sure all policies and procedures are followed by visitors, staff, volunteers, and colleagues.
Responsibilities
Building Security and Safety: Secure UMFA buildings to prevent theft and property damage by locking and unlocking doors, turning off lights and electrical devices after hours, and applying preventive measures to minimize hazards. Ensure guests understand and follow museum rules to protect the UMFAs collection.
Patrols and Surveillance: Conduct regular patrols of the UMFA , inspecting doors, windows, and controlled spaces to check for damage to the collection, building maintenance needs, and any other changes to the environment. Camera and security systems monitoring is also a part of daily surveillance.
Emergency Response and Support: Assist the Fire Department and First Responders during emergencies by unlocking buildings for entry, helping with crowd control, applying first-aid, and contacting University Police when necessary.
Customer Service and Community Support: Work closely with other front of house teams, management, and the public to ensure a secure, friendly, and welcoming experience for all visitors to UMFA , fostering a collaborative and positive atmosphere.
Log Maintenance and Incident Reporting: Maintain accurate logs of security activities and incidents, report potential security issues to department heads, and any illegal behavior to University Police.
Minimum Qualifications
Must qualify for federal work study
Preferences
Some customer service experience; one year security experience or equivalency; successfully pass a background check; demonstrated communications skills; and a commitment to providing excellent customer service required. A valid Utah Drivers License preferred. CPR and AED certification preferred.
Special Instructions Summary
This position is open to work study awarded students. Please include a list of availability and/or a class schedule.
Additional Information
The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) ###-#### for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) ###-#### or (800) ###-#### or University Human Resource Management at (801) ###-#### if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinators office address, electronic mail address, and telephone number can be located at: Online reports may be submitted at oeo.utah.edu This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
- * Have you been awarded and have you accepted a Federal Work-Study Award for the current year? If no, do not submit this application.
- No
- Yes
- * Have you read and do you agree to follow the work-study information and policy as stated in the Student Work-Study Handbook found on the Financial Aid and Scholarships website? ( If no, do not submit this application.
- No
- Yes
- * How many months/years of security related work experience do you have?
- No experience
- Less than 6 months
- 6 months or more, but less than 1 year
- 1 year or more, but less than 3 years
- 3 years or more
- * List all certifications you have obtained that may relate to this position:
(Open Ended Question)
- Cover Letter
- Resume Optional Documents
- Historical Only Do Not Use See Description for More Information Appropriate discharge document (such as DD-2214) Veteran Only
- Historical Only Do Not Use See Document Description for More Information Addendum to the University of Utah Veteran Only
- Letter of Recommendation 1
- Applicant Document - Other
Required Documents