Service Customer Care Representative / Dispatcher - CROWN EQUIPMENT CORPORATION : Job Details

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Process incoming calls from both Crown customers and Service Technicians Dispatch technicians Enter technician payroll hours Process parts and service billing Create daily work orders Maintain records and files Assist other departments as needed Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Preferred Qualifications Excellent phone skills Good communication, organizational, math and computer skills Experience with Mic...Customer Care, Dispatcher, Representative, Dispatch, Service, Manufacturing, Retail