Service Coordinator - Randstad : Job Details

Service Coordinator

Randstad

Job Location : Bartlesville,OK, USA

Posted on : 2025-08-14T17:15:55Z

Job Description :
We are seeking a proactive and detail-oriented Service Coordinator to support the repair and return process for customer-owned products, both under warranty and paid repair services. This role serves as a key liaison between customers, repair technicians, manufacturing, and logistics teams to ensure efficient and accurate processing of service requests. The ideal candidate will possess a customer service mindset, solid organizational skills, and the abilit[ \n\t. Coordinate the end-to-end repair process from initial customer or channel partner request through repair completion and return shipment.\n\t. Enter and manage service-related data and documentation (Service Orders, Sales Orders, Service Notifications) following standard procedures.\n\t. Prioritize repairs and communicate timelines with technicians to meet schedules and performance metrics (KPIs).\n\t. Lead resolution efforts for issues related to capacity, materials, customer concerns, and urgent repairs.\n\t. Ensure accuracy...Coordinator, Service, Retail, Staffing, Repair
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