Service Coordinator - EMCOR : Job Details

About Air SystemsAir Systems, a subsidiary of EMCOR Group, is a leader in HVAC, plumbing, sheet metal, high purity process piping, and building automation systems. As part of EMCOR, the world's leading provider in our field, we're passionate about providing our clients with solutions that make a real difference.Job OverviewAir Systems Inc., the Sacramento Office, is looking for a Service Coordinator to be apart of a three-person Coordinator Team. Responsibilities include supporting both the BAS Coordinator and the Mechanical Coordinator, with a working knowledge of dispatch and coordination of mechanical service technicians. This role requires the ability to cover the shifts of the other coordinators when necessary. Duties include Operational/Office Admin Support, BAS Coordinator and Mechanical Coordinator Support, Invoice Reconciliation, and Service Agreement Management.Key Responsibilities, but are not limited to: Customer CommunicationServes as a point of contact for customers, addressing inquiries and concerns.Provides updates to customers on the status of their service requests and any schedule changes.Acts as a liaison with customers, engineering, and technicians throughout contract administration on projects; assists in developing project scopes and proposals.Provides input on technician performance and their ability to meet customer expectations and requirements.Mechanical Service SupportReconciles PCard purchases.Researches billing issues, credits, rebills, and customer requests.Generates new site locations using the appropriate forms.PMs (Mechanical Preventive Maintenance)Sets up new PM Agreements.Runs monthly PM Service Orders.Procures necessary materials.Manages annual renewals.Updates existing agreements as necessary.Operations SupportSchedules and monitors Refrigerant Inventory reporting.Creates purchase orders for Truck Stock and Tools.Provides PG&E support as required.Provides EH&S administrative support.Acts as BAS / Mechanical Coordinator back-up as needed.Supports general office administration tasks.QualificationsSolid understanding of basic accounting and finance principlesProficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)Experience with ERP+ or similar accounting systems is a plus, but not requiredStrong ability to collaborate and work effectively across departmentsCapable of managing and prioritizing multiple tasks in a dynamic environmentHighly detail-oriented with strong organizational skillsStrong problem-solving abilities and resourcefulnessExcellent interpersonal and people skillsClear and effective oral and written communication skillsStrong customer service and relationship-building abilitiesTeam-oriented with a positive, cooperative attitudeFlexible and adaptable to changing prioritiesAble to thrive in a fast-paced, deadline-driven environmentCreative thinker with the ability to leverage skills and resources to achieve goalsBenefitsComprehensive health coverage (medical, dental, vision, prescription).Telehealth access and HSA/FSA options.Employer-paid Life, Accident, and Disability Insurance: 1.5 times your salary.Generous paid time off, with increases each year + 10 paid holidays.Opportunities for professional growth through educational assistance and career development programs.Why Air Systems?At Air Systems, we believe in fostering an environment of growth, integrity, and respect. We take pride in being an employer that values safety, teamwork, and a commitment to excellence. Our Standards of Success reflect the values we uphold in every project:Safety First: We care about the safety and well-being of our employees, partners, and clients.Teamwork: We work together with respect, integrity, and a shared commitment to excellence.Innovation & Growth: We're always looking for better ways to do things-and we encourage creativity and continuous improvement.At Air Systems, we respect your privacy and protect your personal information. The data you provide during the application process will be used solely for recruitment purposes and kept confidential. We do not share your information with third parties, except as required by law or with your consent.Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.Competitive Salary: $25.00-$30.00 per hour based on experience.#airsys Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.