Service Coordinator - SOME : Job Details

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. Our more than 30 programs throughout the district provide comprehensive services that lead to mental and physical health, continued sobriety, job training, living-wage employment, and affordable housing. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

SOME (So Others Might Eat) is currently seeking a full-time Service Coordinator for our Single Adult Housing department, North Capitol program located in NW Washington, DC.

Position Description: This position provides case management support to residents and provides guidance to assist residents with actively solving daily challenges and increasing personal development.

The Service Coordinator MUST be able to work evenings as needed for events, community meetings, and evening appointments - a minimum of two late evenings per week is required; working some holidays (as assigned) on a rotating basis is required.

Qualifications

Required: High School Diploma; 5-8 years experience in social services and/or working with homeless or substance abuse, with extensive experience and understanding of mental illness; experience with Motivational Interviewing is a PLUS!

Preferred: Driver's license

Required License/Certification: CPR and First Aid certification

Schedule: Monday through Friday. Two days a week 8:00 am - 4:30 pm. Three days a week 10:00 am - 6:30 pm or 11:00 am - 7:30 pm.

Knowledge, Skills & Abilities Required:

• Knowledge of principles, methods, and procedures for motivational enhancement interviewing.
• Ability to adjust one's actions in relation to others' actions.
• Knowledge of principles and processes for providing customer and individualized services, including understanding residents' needs, meeting quality standards for services, and evaluating satisfaction.
• Knowledge of human behavior and performance.
• Ability to be sensitive to diverse backgrounds and set aside personal opinions and implicit biases.
• Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar with the ability to write effective goal plans.
• Ability to educate and teach residents how to access and utilize community resources.
• Ability to perform and complete an accurate resident assessment and effectively document residents' progress towards goals.
• Ability to set professional boundaries.

Expected Contributions:

• Case Management: Provide ongoing case management and demonstrate a strong commitment to customer service.
• Community Development: Assist the team with the development of educational groups and coordinate events for residents.
• Program Administration: Participate in the resident intake process and develop orientation.

Reports to: Program Manager

To Apply: Go to our career page at and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Covid-19 Considerations: In alignment with DC Health, COVID-19 vaccinations and boosters are mandated for personnel working in SOME's healthcare-designated programs. Requests for a medical or religious exemption will be considered for reasonable accommodation.

SOME (So Others Might Eat) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States. SOME (So Others Might Eat) is also a Drug-Free Workplace.

SOME is an interfaith, community-based organization that exists to help the poor and homeless of our nation's capital. Each day, SOME is restoring hope and dignity one person at a time. We invite you to join us.