Service BDC / Customer Care Representative - Bob Bell Automotive : Job Details

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Bob Bell Chevrolet Bel Air is looking for a Service BDC / Customer Care Representative!

At Bob Bell, we strive to make every customer a customer for life. Every employee at Bob Bell is critical to its success. Our promise is to deliver award-winning service and value that our community has come to expect from our dealership through the years.

• Handle all phone appointments
• Work with internet leads to set proper service appointments
• Promptly deliver inquiries/messages to appropriate service personnel and departments
• Speak directly with customers to assist with inquiries and issues
• Coordinate rental services for customers while their cars are in service

• Good verbal and written communication skills
• Self-motivation
• Proficiency with Microsoft Word, Excel, and Outlook
• Drive to meet customer expectations
• Excellent organizational skills

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Retail Motor Vehicles

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