Service Apprentice - HOP Energy : Job Details

Apprentice Program Step 1 - Must have received a diploma from an accredited Technical School Step 2 - Perform as a helper to an existing licensed service technician. The helper will assist in such tasks as:

Tune ups

Exposure to combustion tests on various types of equipment such as Becket Burners

Exposure to servicing hot water baseboard units, forced hot air units and multiple mechanical systems

Help in trouble shooting no heat calls including OOO (out of oil) conditions

Performing oil tank and oil line inspections

Exposure to situations involving gas

Ability to follow instructions and retain information

The apprentice will be evaluated regarding progress being recorded on the tasks in step 2 by a licensed service technician during the initial 3-month period. Additionally, a member of the management team will assess the progress of the apprentice. The evaluation may consist of verbal questions, written tests and technical testing. Step 3 - the apprentice will be observed performing the tasks in step 2 by a member of the management team during a second 3-month period to determine the progress of the candidate in a number of competencies:

Customer interaction

Technical proficiency

Safety

Use of Technology

Ability to comprehend and execute basic instructional documents

Step 4 - Pass the Certificate of Competency exam and pass the NORA Bronze exam at the completion of the six-month apprentice program. Step 5 - If both the Certificate of Competency exam and Nora Bronze exam are passed, the Apprentice will graduate to a trainee classification. With the trainee position being a six-month program.