Service and Billing Executive - Experian Group : Job Details

The UK and EMEA Billing teams open the majority of our client accounts and provide our clients with access to our many products across different platforms. The Service and Billing Team must ensure all billing requirements are met on each account and process renewal contracts, raise relevant invoices, and manage account amendments and credit notes.

• Perform all the relevant new customer checks and open new accounts, setting the customer up to access the relevant products
• Check documentation is complete
• Load invoicing files into the system
• Action account amendments to pricing
• Manage daily workloads
• Follow all Compliance and Global Security procedures
• Interpret requirements to ensure correct actions are met
• Investigate queries through to resolution and fix the root cause
• Identify process or system improvements
• Update process documentation

Experian is a global data and technology company powering opportunities for people and businesses worldwide. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market using data, analytics, and software. We assist millions of people to realize their financial goals and save time and money. We operate across finance, healthcare, automotive, agri‑finance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and innovate. A FTSE 100 Index company listed on the London Stock Exchange, we have 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

• Degree in Finance, Business, Economics, or a related field
• 1 or more years of experience in a similar role
• Experience in Microsoft Excel
• Prioritize daily workload
• Advanced written and spoken English

• Personal Development – career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
• Work environment – excellent work conditions with a friendly environment, recognized team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, multisport card, Sharesave plan, Employee Assistance Program, birthday gift and many other benefits.
• Work‑life balance – 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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