Service Advisor - Boucher Group : Job Details

Gordie Boucher Ford Lincoln of West Bend is looking to hire a Service Advisor POSITION: Gordie Boucher Ford Lincoln of West Bend is looking to hire a Service Advisor for their growing service department. Job duties include but are not limited to, determining automotive problems and services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into a service database system. All resumes received will be held in the highest confidence. REQUIREMENTS: Experience is preferred but not required; willing to train the right candidate. Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to lea, able to work in a fast-paced environment, and have a positive attitude. Must have top-rated CSI standards and a focus on world-class customer service. WISCONSIN'S LARGEST: Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin. WORKPLACE: The Boucher Group has been a mainstay in the Milwaukee Joual Sentinel's Top 100 Work Places for the past 12 years. We have eaed an A+ rating from the Better Business Bureau. BENEFITS: We offer a competitive benefits package including a strong base salary, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers. FAMILY OWNED & OPERATED: Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business. COMMUNITY: Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more. Please send resumes to Tim Lange at Gordie Boucher Ford Lincoln of West Bend 3021 W. Washington Street West Bend, WI 53095