Server - On Call - Continental Services : Job Details

Server - On Call

Continental is looking for standout Full Time and Part Time Servers who want to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We're especially looking for someone who thrives while collaborating, loves building relationships and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves and be part of a polished team, delighting guests, every meal, every day.

The Metro Detroit Venues and Forte Belanger Servers are valuable members of our team who:

• Is integral member of the Service team, with basic knowledge of food, spirits, wine, beer, and beverage selections and constantly delivers
• Acts as a service brand ambassador embodying our core values
• Is comfortable working in an event environment that will include event venues, private residents and outside locations
• Is interested in growing within a dynamic team
• Is committed to excellence
• Works best in a creative, collaborative environment

Sound like you? Let's chat.

Starting Hourly Rate $17.50 to $20, based on experience

Growth opportunities

401(k) match

A people-first environment where doing meaningful, fulfilling work is central and a rewarding team dynamic is essential

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

We Are Curious.

Bold, original thinking, and an innate curiosity for what's new and next drives us to shake things up and create remarkable experiences.

We Dream Big.

We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we're not afraid to dig into a challenge.

We Champion Each Other.

Collaboration, teamwork, and trust aren't just buzzwords to usthey truly define our culture. We're committed to cultivating an environment where everyone feels welcome at the table, from our team members to our guests. Because we know the best results happen when all perspectives are shared, and all voices are heard.

We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafs, premier events and more. If hospitality is in your DNA, if you're passionate about making a difference, if you're searching for a place where you can grow, we're looking for you.

Continental is proud to be an Equal Opportunity Employer.

Key Responsibilities

The Server will be successful when:

• Metro Detroit Venue and Forte Belanger's private events are flawlessly executed, with high quality service throughout the event season.

What You'll Do

Daily Operations

• Take direction from Event Managers, Culinary, Operation and Lead staff
• Attends pre shift meetings with event managers and team to review event's briefing and timing
• Ensure the set-up in all service areas are executed in a timely manner, not limited to moving tables, chairs and equipment
• Identify opportunities and ensure that guest's expectations are being met
• Maintain and able to pass appetizers and beverages while providing guest services thought out cocktail hour
• Able to work with a dining room lead and team members to serve plated or strolling cuisine, pour water and wine tableside and support in a fine dining environment
• Deliver outstanding service throughout the event process
• Properly use and maintain service equipment at each event
• Practice lateral service and actively look for ways to help people
• Take on additional responsibilities as assigned from time to time by management
• Work as a team member to ensure cleanliness at the end of the event in all service and culinary areas

Financial Impact

• Be a catalyst for continuous improvement
• Handle company and vendor rentals and equipment to avoid damage and breakage

Education, Training & Experience

• Ability to work a flexible schedule including mornings, evenings and weekends
• Must be 17 years of age or older

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

This position's duties may change sometimes. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It's not intended to be all inclusive.

We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

To ensure we protect our team members and the integrity of our company, all associates must go through a background check before starting with the company. The background check will include validation of information supplied on the application in regard to criminal history. Depending on the position's nature, additional checks such as driving history, physical ability, or credit check may also be required.

Continental is proud to be an Equal Opportunity Employer.

About Continental Services

The Great Lakes Food & Beverage Leader Founded in 1989, Continental has grown from an office coffee and vending specialist to consistently ranking as one of the top events and contract dining and refreshment providers in the nation. Guided by industry leaders and powered by the largest collection of culinary talent in the Midwest, our award-winning team has a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services. Our singular mission is to delight our guests, every meal, every day. It's no secret that food brings us together. A cup of coffee is a chance to meet someone new. A meal is an opportunity to collaborate. At Continental, developing experiences that connect people is at the heart of everything we do. Discover first-hand the passion of a full-service team committed to your vision and customizing services to support it. Micro-Markets Food Delivery Full-Service Dining Innovative Vending Office Coffee & Water Pantry Services Barista Bars Catering Premier Events Looking to grow your career on your terms? Get to know us more.

We Are Curious. Bold, original thinking, and an innate curiosity for what's new and next drives us to shake things up and create remarkable experiences. We Dream Big. We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we're not afraid to dig into a challenge. We Champion Each Other. Collaboration, teamwork, and trust aren't just buzzwords to usthey truly define our culture. We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafs, premier events and more. If hospitality is in your DNA, if you're passionate about making a difference, if you're eager to roll up your sleeves and be part of a team, we're looking for you.

Our Hiring Process

Stage 1: Applied

Stage 2: Contacted

Stage 3: Interview Day

Stage 4: Offer

Stage 5: Hired