Hyatt Hotels
Job Location :
Napa,CA, USA
Posted on :
2025-09-09T01:29:54Z
Job Description :
Overview:At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are committed to providing meaningful experiences and exceptional service.The Server Assistant plays an important role in ensuring a seamless dining experience at Violetto by supporting servers and maintaining the highest standards of Forbes and Michelin-level service. This position requires a keen eye for detail, strong teamwork, and a genuine passion for hospitality.Why Work With Us:* Competitive salary and benefits package* Paid time off from date of hire* Medical, dental, and vision insurance* 12 free nights at Hyatt hotels worldwide colleague rates* $1,000 annual wellness/education reimbursement* A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionateBe part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.Responsibilities:* Assist servers in providing attentive and personalized service to guests.* Set, clear, and reset tables to maintain a clean and organized dining environment.* Deliver food and beverages promptly and accurately to guest tables.* Refill water and beverage glasses and anticipate guest needs throughout the dining experience.* Maintain cleanliness and organization of the dining room, service stations, and side work areas.* Ensure all service meets or exceeds Forbes and Michelin standards of hospitality.* Communicate effectively with servers, kitchen, and leadership team to ensure smooth operations.* Support in any additional tasks as needed to enhance guest satisfaction.View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.Qualifications:* A true desire to satisfy the needs of others in a fast-paced environment.* Strong communication and teamwork skills.* Previous restaurant or hospitality experience preferred; luxury or fine dining experience a plus.* Ability to follow direction, multitask, and anticipate guest needs.* Flexible schedule availability, including weekends and holidays.Physical Requirements:* Ability to stand and walk for extended periods of time.* Ability to lift, push, and carry up to 30 lbs.* Frequent bending, reaching, and moving around the dining room and kitchen areas.* Comfortable working in a high-volume, fast-paced environment.
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