Server Administrator - Illinois Tool Works : Job Details

Leadership/ Operations (20%)Establishes and executes processes to identify, track, escalate, resolve, and report IT incidents and problems related to applicable infrastructure. Assists with developing and implementing strategy around cloud and hosted infrastructure, configuration management, and OS/ Software lifecycle management. Technical (80%)Provides Tier 2 and 3 support within Office 365 technologies including SharePoint, Teams, Azure, configuration management, security, and admin functions such as licensing and user security. Aids in providing technical guidance for end user devices and configuration management. Responsible for the day-to-day support of on-premises and cloud systems including upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration, security management and monitoring, capacity planning, availability management, disaster recovery and routine updates. Acts as a liaison with vendors regarding problems, fixes, a...Administrator, Server, Monitoring, Management, Banking, Technology, Technical