Senior Vice President, Global Revenue Cycle Management
Join us to apply for the Senior Vice President, Global Revenue Cycle Management role at ClinicMind.
This position is based at ClinicMind, a company committed to excellence, learning, and teamwork, with a focus on delivering top-tier revenue cycle management (RCM) solutions.
Role Overview
We are seeking a P&L-owning executive to lead our revenue cycle management operations, improve performance, automate processes, and meet the needs of our rapidly growing client base. The role involves managing a team of analysts, BPO partners, and overseeing our proprietary billing platform.
First 12 Months Objectives
- Achieve Net Collections ≥97% and reduce Denial Rate below 4%.
- Reduce DSO to less than 30 days and Cost-to-Collect by 10%.
- Implement two automation sprints per quarter in collaboration with Product & Engineering teams.
Key Responsibilities
- Operational Leadership: Manage full P&L for internal teams and BPO vendors, monitor KPIs via dashboards.
- Process Automation: Lead RPA, AI denial prediction, payer-API integrations; facilitate ROI analysis and UAT.
- Team & Culture: Scale, coach, and performance-manage teams across coding, billing, collections, and analytics; promote company values.
- Vendor & Compliance: Negotiate rates, enforce SLAs, conduct quality audits, ensure HIPAA and SOC-2 compliance.
- Stakeholder Alignment: Collaborate with Engineering, Finance, and Sales teams on strategic initiatives.
Qualifications
- Over 10 years of leadership in high-volume (> $500M) RCM organizations, including offshore BPO management.
- Proven success in reducing DSO by ≥20% and Denials by ≥30% within 12 months.
- Experience with EHR/RCM product backlogs or automation rollouts.
- Deep understanding of payer rules and coding compliance in chiropractic, physical therapy, and mental health.
- Expertise in SQL, Looker, Power BI, and billing platforms.
- Bachelor's degree in Business or Health Admin; MBA/MHA or Six Sigma Black Belt preferred.
- Excellent communication skills, culturally aware, and a proactive owner mindset.
Why Join ClinicMind
- Lead a 150-person team within a fast-growing SaaS and services platform.
- Influence product automation and AI investment strategies.
- Competitive salary, performance bonuses, equity options, and permanent WFH.
Must Have
- Comfort working on Eastern Time Zone/US Shift.
- Reliable internet, mobile hotspot, and a laptop with at least 16GB RAM.
Additional Details
- Seniority Level: Executive
- Employment Type: Full-time
- Job Function: Management and Manufacturing
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