Senior Vice President of Operations - Confidential : Job Details

Senior Vice President of Operations

About the Company

Global provider of outsourced food services and catering & hospitality solutions

Industry Food & Beverages

Type Public Company

Founded 1941

Employees 10,001+

Categories

• Hospitality
• Food
• Business Services
• Facilities Management & Commercial Cleaning
• Restaurants

Specialties

• food service
• support services
• business & industry
• healthcare and seniors
• education
• sports and leisure
• defence offshore & remote
• international clients
• contract catering
• and facilities management

Business Classifications

• B2C

About the Role

The Company is seeking a Senior Vice President of Operations for the Americas to play a pivotal role in driving operational excellence and shaping the growth trajectory of its partnership with a major tech client. The successful candidate will be a key partner to the client and the company's teams, responsible for all operations, including strategy, program development, governance, financial management, and defining a culture of excellence, safety, and inclusion. This role demands a leader with a proven track record in financial performance, customer satisfaction, and a passion for great food and hospitality. The SVP will be expected to own all operations, champion user experience, and hospitality, and ensure the organizational structure is agile to meet client needs. Strong operational experience, stakeholder management skills, and the ability to work in a fast-paced, changing environment are essential. Applicants for the SVP of Operations role at the company should have a minimum of 10 years' experience leading senior managers, with an advanced degree being preferable. The role requires a candidate with high IQ and EQ, operational expertise in managing costs, and a background in high-volume feeding. Key competencies include being committed, excellence-oriented, and possessing high integrity. The SVP will lead a large team, develop talent, and be a member of the global leadership team, sharing best practices and contributing to the definition of global strategy. The ideal candidate will have a proven ability to work across all levels of a complex organization, be resilient, and demonstrate critical thinking. A servant leadership approach, a commitment to sustainability, and a culture of inclusion are also fundamental to the role.

Hiring Manager Title CEO

Travel Percent Less than 10%

Functions

• Operations
• General Management