Senior Testing Coordinator - University of Central Missouri : Job Details

Salary: $21.50 Hourly Location : UCMO - Warrensburg, MO Job Type: Non-Exempt Staff Full Time Job Number: 999719 Division: Testing Services Opening Date: 07/31/2025 Description The primary purpose of the Senior Testing Coordinator is to provide testing support services for faculty, students, military personnel, and the community. This position will provide guidance, routine direction, daily supervision, training, and advisement to testing center personnel (full-time testing coordinator(s), temporary staff, and graduate/undergraduate student workers) regarding testing policies, procedures, and expected outcomes. Provide administrative support to the Director Testing Services. Examples of Duties Perform constituent relations specialist duties to include:-70%

• Administer paper/pencil, computer-based, and internet-based tests on weekdays, Saturdays and evenings as needed on campus.
• Primary responsibility for overseeing Teacher Certification-related exams, such as the Praxis exam.
• Oversee HiSET rosters, test material, deposits, staff training and arrangements for paper-pencil and online HiSET test administration.
• Act as primary liaison between testing site, special program coordinators, and the Department of Elementary and Secondary Education offices.
• Maintain a working knowledge of Adult Education and Literacy programs and committees.
• Notify Director of status of assessment preparations, registration, orders, test staff schedule, and/or problems on test day.
• Assist in-person, office email and telephone customers to determine needs.
• Respond to all constituents by either answering/providing desired information or by referring them to the appropriate personnel/office.
• Respond to and/or take telephone messages and email messages, including ensuring all mail is received by the appropriate person. Respond verbally or in writing to routine inquiries and complex inquiries.
• Provide accurate information regarding test registration, test dates, and score reporting processes.
• Register and bill and/or collect test administrative fees from students for all tests as needed.
• Coordinate and manage the distribution, data entry, and filing of test score reports.
• Train and monitor student employee(s) and graduate students in performing receptionist and/or clerical duties.
• Maintain and prepare end of year test log report to director, Academic Affairs, Institutional Research and other offices as needed.

Provide administrative support for the Director to include: -30%

• Assist with the supervision of student assistants and coordinate their schedules to include the processing of score reports in a timely and accurate manner, assisting with needs of staff (copy, fax, scan, sort, and proof), assisting with maintaining professional office environment.
• Assist with timesheet approvals, student assistant EPAF's, and Graduate Assistant hiring processes.
• Prepare and distribute accurate and timely information to faculty, staff, students and the general public.
• Manage computerized and manual-filing systems of department records including test registrations.
• Coordinate and maintain calendars and schedule appointments for Director as needed.
• Update staff of test dates and events on a weekly basis. Maintain an up-to-date desk manual of office tasks.
• Maintain list of office and/or test supplies as well as maintain records of office equipment, furniture, etc.
• Serve as recorder, prepare, and distribute minutes for all office staff meetings.

Typical QualificationsEducation:

• High school diploma or equivalent
• Bachelor's degree preferred (any discipline).

Experience:

• Three years experience working in a customer relations office environment required.
• One year experience working in a university environment preferred.
• Experience in test administration or related operations strongly preferred.

Licenses and Certifications: Requires additional background test to conduct FAA testing. Become certified to administer all exams offer by Testing Services within a reasonable employment timeframe (PSI, Pearson Vue, College Board, ETS,CCE, etc.). Supplemental Information Supervisory Responsibilities: Supervisor 3-4 employees Budget Responsibilities: Manage Budget 10% Working Hours and Days: Monday-Friday 8:00 AM-5:00 PM, occasional nights and weekends Special Instructions: Full-time benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM. Part-time benefits-eligible positions: Benefits include generous education assistance for the employee. Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included. Completed UCM online application for employment required. Incomplete applications will not be considered. A review will begin immediately and continue until filled unless indicated otherwise. NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment. The University of Central Missouri is an Equal Opportunity Employer. Our faculty and staff are the university's most valuable asset, and our goal is to provide a robust Total Rewards Program designed to help them maintain a happy, healthy, and productive lifestyle. Highlights from UCM's total rewards package for full-time employees include:

• 30.25% (staff) and 6% (faculty) defined retirement contribution, paid by the university;
• Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan;
• Employees can earn up to full tuition (15 credit hours) for themselves per academic year. Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year. Employees can earn up to full tuition for their dependents;
• Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire. Basic dental and vision insurance paid at 100% by the university;
• Available Health and Dependent Flexible Spending Accounts;
• University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage;
• Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year.
• The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years.
• The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus.
• An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life;
• UCM offers an Employee Discount Program through Working Advantage.

To learn more about the wonderful benefits available as a University of Central Missouri employee, visit our ! 01 Do you have a High School diploma or GED?

• Yes
• No

02 Do you have a Bachelor's degree?

• Yes
• No

Required Question