Senior Technical Program Manager - eClerx LLC : Job Details

Senior Technical Program Manager

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Location:New York (3x Week In Office)

Type:Full-time

Vertical: Financial Markets

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Summary

We are seeking a highly skilled Technical Program Manager to support one of our top clients, a leading global asset management firm. As a Technical Program Manager, you will lead and manage complex programs of work.

Responsibilities

• Lead program delivery to support long-term business objectives that are complex and integrated
• Provide hands-on software development and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes.
• Create clear scope definition across all areas of the program, including planning, communications, change management, and implementation.
• Design, develop, and manage complex integrated roadmaps and delivery plans in a dynamic environment that is constantly adapting to the changing need of the customer
• Partner with stakeholders to provide strategic and tactical thought leadership while effectively driving program delivery; produce program reporting to executive stakeholders on the status and health of the program
• Capture, resolve, and escalate risk & impediments to ensure that program delivery continues effectively and unencumbered; ensure programs are delivered on time and within budget
• Support senior-level executives and support the creation of C-level presentation materials to support the communication of program-level status and information for various stakeholders
• Work closely with Scrum Leads to drive consistency across teams
• Manage project schedules, identify possible issues and clearly communicate them to project stakeholders
• Work directly with engineering teams to understand their needs, and design solutions that enable developers to operate more effectively, securely and safely.
• Work with your manager, peers, partners, and customers to refine and deliver on the vision and purpose of your programs.
• Work directly with service teams, cloud platform, infrastructure, and administrative teams to identify opportunities to improve security posture.
• Drive process improvements and work with service owners to develop balanced solutions to technical challenges collaboratively.

Eligibility Requirements

• Bachelor's Degree in Technology, Business Administration or a related field of study.
• At least 7 years of experience in technical program management
• Able to manage multiple large concurrent technology programs or portfolios.
• Highly organized and detail-oriented; self-motivated.
• Excellent communication skills and experience presenting to senior level executives
• Work independently to define, plan, and execute technical projects; able to distill data and articulate rationale for making difficult trade-offs and prioritizations.
• Motivate teams (not always reporting directly to you) to solve problems and deliver high quality results in a fast-paced, collaborative environment across multiple geographies
• Exhibit outstanding influencing skills to effectively drive large-scale technical delivery at all levels of the organization
• Have experience using planning and task management tools (Gantt, Jira) and common project management practices to support delivery objectives.

In the US, the target base salary for this role is $140,000-$165,000 along with eligibility for a performance-based bonus. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.

About eClerx

eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 14,000+ people across its global sites in the US, UK, Italy, Germany, and Singapore, along with its delivery centers in India and Thailand. For more information, visit

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policyhere.