Job Location : New York,NY, USA
Job Overview
The Senior System Engineer acts as the senior-level engineer that supports both presale and post-sale engineering teams cross-functionally. This advanced-level role involves providing expert-level engineering solutions, mentoring junior engineers, and ensuring the successful implementation of AV, IT, integration , and network systems. The Senior System Engineer plays a critical role in bridging the gap between design and implementation, ensuring high standards of quality, efficiency, and customer satisfaction.
Responsibilities and Duties
Provide expert-level engineering support to both presale and post-sale teams.
Generate detailed proposals, scopes of work, and design packages for complex projects.
Review and validate design documents, CAD drawings, and material lists.
Act as a technical lead on complex projects, ensuring successful implementation and integration of AV, IT, and network systems.
Collaborate with sales, design, and project management teams to ensure project requirements are met.
Mentor and guide junior engineers, providing training and support to enhance their technical skills and knowledge.
Proactively identify and resolve technical issues, ensuring projects stay on track and within budget.
Communicate effectively with clients, general contractors, and other project stakeholders regarding technical aspects of projects.
Maintain up-to-date knowledge of industry trends, emerging technologies, and best practices.
Assist in the development and improvement of engineering processes and standards.
Participate in site walk-throughs, kick-off meetings, engineering reviews, and project close-out meetings as required .
Ensure all engineering documentation is accurate , complete, and delivered on time.
Job Qualifications
10+ years of experience in the design, support, and implementation of AV, IT, and network systems, preferably in home automation.
Proven track record of successfully managing and delivering complex engineering projects.
Strong leadership skills with experience mentoring and guiding junior engineers.
Demonstrated experience using project management software and tools. Prior experience using ConnectWise is a plus.
Industry certifications such as CTS-D, CTS-I, CEDIA IST and ECS-D or equivalent are highly desirable.
Manufacturer certifications from Crestron, Savant and Lutron
CAPM or PMP certification is a plus.
Excellent communication skills with the ability to interact effectively with stakeholders at all levels.
Strong problem-solving skills and ability to think strategically and tactically.
Attention to detail, strong organizational skills, and the ability to meet tight deadlines.
Demonstrated ability to self-motivate, follow-through, and continuously seek improvement.
Solid grasp of customer success principles with ample experience developing client relationships and working directly with clients to find solutions.
Passion for continuous learning and staying current with industry advancements.
Department
Design & Engineering
Employment Type
Full-Time
Minimum Experience
Experienced
Compensation
$90,000- $110,000 Annually