Position: L3 IT System Administrator
Location: Houston, Texas (Hybrid)
Salary: Up to $110,000 + Benefits
About: Our client is a leading IT Managed Service Provider dedicated to delivering top-notch technology solutions and support to businesses in the Houston area. With a focus on excellence and customer satisfaction, we strive to empower our clients with cutting-edge technology and exceptional service.
Position Overview: We are seeking a talented Level 3 System Administrator to join our dynamic team in Houston, TX. This role will primarily focus on managing and implementing projects while occasionally providing support for help desk tickets.
Responsibilities:
- Lead and execute various IT projects, including server deployments, migrations, and infrastructure upgrades.
- Provide advanced technical support for escalated help desk tickets when not engaged in projects.
- Travel to client sites across Houston for project implementation and support as needed.
- Collaborate with team members to deliver high-quality solutions and services to clients.
- Maintain and optimize M365 applications, including but not limited to: Microsoft Exchange, SharePoint, OneDrive, Power BI, Power Automate
- Design, deploy, and manage servers primarily in Windows environments, with some Linux both physical and virtual machines.
- Utilize MSP tools such as ConnectWise for ticketing, documentation, and remote support.
Requirements:
- Proficiency in supporting Windows Desktop Operating Systems including Windows 7, 8.1, and 10.
- Experience with Windows Server Operating Systems including Windows Server 2008R2, 2012, 2012R2, 2016, and 2019, along with expertise in Active Directory management.
- Exceptional problem-solving and troubleshooting skills to address complex technical issues effectively.
- Hands-on experience with Microsoft Exchange versions 2010, 2013, 2016, and 2019, 2022
- Strong experience with VMWare and/or Hyper-V virtualization technologies for server virtualization.
- Knowledge of LAN/WAN concepts, network structure, and equipment to facilitate efficient networking solutions.
- Previous experience with Remote Desktop and Terminal Server configurations and support.
- Ability to conduct server and desktop hardware troubleshooting to resolve hardware-related issues promptly.
- Understanding of firewalls and network security principles to ensure robust network protection.
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Minimum of 5 years of experience in a System Administrator or similar role.
- Expertise in supporting and optimizing Microsoft 365 applications.
- Strong experience with server design, deployment, and administration in Windows environments.
- Familiarity with Linux server administration is a plus.
- Proficiency in MSP tools such as ConnectWise.
- Excellent problem-solving skills and attention to detail.
- Ability to prioritize and manage multiple projects simultaneously.
- Exceptional communication and interpersonal skills.
- Valid driver's license and willingness to travel to client sites around Houston.
Benefits:
- Comprehensive health benefits package
- Travel expenses covered for client site visits.
- Free gym access
- Paid parking.
- Yearly salary increases based on performance.
- Opportunities for professional development and career growth.
- Collaborative and supportive work environment.
If this job opportunity is calling your name please apply now!