Senior Supply Chain Planning - ZipRecruiter : Job Details

Job Description

Our Company:

Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests, and is at the forefront of the digital health revolution.

In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers.

iHealth Labs is a leader in digital health solutions, with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all.

Key Responsibilities:

• Lead the Sales & Operations Planning (S&OP) process, coordinating with Sales, Marketing, Operations, and Finance to develop a consensus demand plan.
• Own and manage supply planning activities, ensuring optimal production and inventory strategies aligned with customer service and cost targets.
• Analyze historical trends, market intelligence, and promotional inputs to produce accurate demand forecasts at multiple levels (SKU, region, channel).
• Monitor and manage inventory levels across global warehouses and distribution centers, minimizing excess and obsolescence risk while maintaining fill rates.
• Collaborate with sourcing and procurement teams to align supplier capabilities and lead times with supply plans.
• Use advanced planning tools (e.g., SAP IBP, Oracle Demantra, Kinaxis, or similar) to drive forecasting and planning efficiency.
• Develop and present planning KPIs and dashboards to leadership, identifying root causes of performance gaps and driving continuous improvement.
• Participate in or lead cross-functional projects related to product launches, supply chain transformation, and planning system upgrades.

Qualifications

Required:

• Must be able to collaborate closely with teams in China, including working during China Standard Time (CST) hours.
• Mandarin fluency is required to facilitate effective communication.
• Bachelors degree in Supply Chain Management, Industrial Engineering, Business, or related field.
• 5+ years of experience in supply chain planning, demand forecasting, or inventory management.
• Hands-on experience with ERP and advanced planning systems (SAP, Oracle, NetSuite, Kinaxis, etc.).
• Strong Excel and data analytics skills; experience with Power BI, Tableau, or SQL is a plus.
• Excellent communication and collaboration skills, with the ability to influence cross-functional stakeholders.
• Strong problem-solving abilities and a continuous improvement mindset.

Additional Preferences:

• APICS/ASCM Certification (CPIM, CSCP) is a plus.
• Experience in consumer electronics, medical devices, or high-velocity product environments.
• Familiarity with global supply chain dynamics and constraints (e.g., tariffs, lead time variability, international logistics).