Senior Specialist, Product Management - Mastercard : Job Details

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides payments-focused consulting, marketing, loyalty and analytics to financial institutions, Fintechs, and merchants globally.

Do you want to be part of a collaborative environment? Do you get energy from developing multi-channel marketing campaigns and seeing them in the market? Are you excited about helping our clients grow their business with new digital products and solutions? Do you have experience with strategy planning end-to-end multi-channel marketing campaigns? Can you leverage consumer and behavioral data to design the best communication strategy?

The Marketing Services team within Services is looking for a Senior Specialist to support the Marketing Services product suite designed for North America. This position works heavily with the Product lead for North America alongside various internal and external resources (Sales, Product Marketing, global teams, etc). The position would be responsible for the following:

• Support in decision making on vendor and partners to onboard in supporting the Marketing Services product development and growth for Mastercard
• Manage the internal product approval (Studio) & vendor onboarding process including gaining stakeholder agreements and maintaining proper documentation protocols
• Support structuring pilots for new or improved product launches including working cross-functionally on operational details and documenting playbooks
• Lead current vendor and various hygiene elements such as agreement renewals and Data Privacy asks
• Manage main on-going business lines such as our aggregator websites (Find-A-Card) & pipelines for key growth focus areas Priceless initiatives, Checking Account acquisition, etc.
• Supports by informing on competitive offerings to compile a client facing narrative on our areas of differentiation
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Proven ability to think strategically and provide feedback in a timely manner
• Develops day-to-day working relationships with internal and external stakeholders
• Provides support in the development of new services or solutions by conducting desktop research and assisting with the assembly of market assessments
• Contributes effectively to proposal preparation when requested
• Identifies client challenges and brings ideas on opportunities to leverage MC capabilities to the attention of senior MC staff

Prior experience (at least 4 years of experience) in any of the following job roles are pluses but not required: Marketing, Product Management. Experience in banking, payments, and/or financial services preferred. Preference for digital campaign experience preferred (any of: Social, SMS, Content, Email); direct mail and other channels strongly desired. Analytically curious to uncover data driven insights. High attention to detail and proven ability to manage multiple, competing priorities simultaneously. Strong Business Acumen and Entrepreneurial Mindset. A creative, can-do energy as well as comfort with an agile responsibility mix. Strong communication and presentation skills. Highly flexible to support as key Mastercard initiatives evolve. Excellent verbal and written communication skills. Strong attention to detail. Thorough knowledge of Microsoft Office suite. Comfortable with travel (no more than 10% expected). BA required.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York: $114,000 - $182,000 USD Boston, Massachusetts: $114,000 - $182,000 USD