Senior Software Engineer - Back End - Augment Solutions : Job Details

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world, and we've proven to generate a 30% gain in agent efficiency, a 44% increase in sales conversion rates, and a 40% growth in customer satisfaction.

Responsibilities:

Requirements:

Employee wellness and wellbeing are top priorities at Augment. Team members are provided a comprehensive health benefits package including medical, dental, and vision plans tailored to their needs.

HSA savings options and a 401(k) program help employees plan for the future. An unlimited vacation policy keeps everyone refreshed.

We are a nimble, energetic 15-person team with an open and collaborative culture. We enjoy having fun and gathering for weekly lunches [on the company dime], video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant.

Augment Solutions is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.