Senior Property Manager - Highwoods Properties : Job Details

What Sets Us Apart

As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is key to success in the dynamic world of commercial real estate. Every team member helps define and uphold this culture—it's a way of working and living every day.

When you join Highwoods, you'll bring your skills, experiences, and values to our shared mission. Together, we create a thriving workplace where every teammate has support and opportunities to make a meaningful impact.

Position Overview

The Senior Property Manager plays a pivotal role in the operational and financial health of a suburban office portfolio. This role ensures properties are well-maintained, effectively managed, and enhances the customer experience through creative programming, community building, and strategic local partnerships, making the space a preferred destination. It combines operational excellence with fostering a vibrant community atmosphere across our properties.

Key Responsibilities

• Manage the financial performance of assets within the assigned portfolio.
• Research, prepare, and implement annual budgets, including revenue, operating expenses, and capital expenditures.
• Reforecast operating expenses and assist with monthly accruals.
• Supervise and develop department staff.
• Review invoices and process payments to maximize operating income.
• Maintain relationships with customers and owner representatives, implementing building-specific customer relation programs.
• Manage capital improvements and property records, including parking and lease commitments.
• Assist with property acquisitions and dispositions.
• Develop ideas to reduce operating costs.
• Oversee preventative maintenance and vendor contracts.
• Conduct regular property inspections and ensure compliance with policies, codes, and regulations.
• Monitor work orders and assist with customer billing and collections.
• Coordinate customer move-ins and move-outs to promote relations and protect the property.
• Ensure building systems (HVAC, fire/life safety, elevators, security) are functioning properly.
• Review expense variances and assist leasing representatives with customer-related activities.
• Participate in on-call duties and respond to emergencies as needed.
• Distribute and respond to customer surveys, and follow up on punch lists.
• Adhere to OSHA requirements and assist in minimizing insurance costs.
• Support the professional development of property management staff.

Requirements

• Strong organizational, time management, and communication skills.
• Leadership and management experience.
• Interpersonal, detail-oriented, and analytical skills.
• Proficiency in MS Office; knowledge of CPI increases, operating expense gross-ups, utility metering, and preventative maintenance scheduling.
• Certified Property Manager (CPM) or RPA designation preferred.

Physical Demands

• Ability to inspect all property areas, including roof and basement.
• Regularly sit, stand, walk, climb stairs, and drive to properties.

Work Environment

• Must meet physical demands to perform essential job functions, including talking, hearing, seeing, and physical mobility.
• Occasional climbing, bending, and lifting up to 10 pounds.

Education/Experience

• Bachelor's degree or equivalent experience.
• 7-10 years in full-service commercial property management.
• 5-7 years supervising staff.
• Experience with property acquisition, start-up, and capital projects.

This job posting is active and available.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is committed to providing all applicants with rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.