Senior Property Manager - WMFHA : Job Details

About the Role

Stapleton Group is searching for an experienced and strategic Senior Property Manager on behalf of one of our Confidential Clients to lead the operations of a portfolio of rent-controlled multifamily apartment buildings in San Francisco. This leadership role is responsible for supervising on-site resident managers, mentoring junior property management staff, ensuring full legal compliance, and optimizing operational performance across the portfolio.

The ideal candidate brings deep expertise in San Francisco's rent control laws, excels at team leadership and problem-solving, and is motivated to create safe, compliant, and well-maintained housing environments for tenants.

Key Responsibilities

• Supervision of Resident Managers: Direct, train, and support resident managers across multiple properties to ensure smooth daily operations.
• Portfolio Oversight: Manage all aspects of operations for multiple rent-controlled buildings, including leasing, maintenance, tenant relations, and budgeting.
• Regulatory Compliance: Ensure adherence to San Francisco Rent Control laws, Just Cause Eviction standards, ADA/Fair Housing requirements, and other local/state regulations.
• Tenant Relations: Resolve escalated tenant concerns, coordinate conflict resolution, and promote positive resident experiences.
• Rent Collection Oversight: Monitor timely rent collection, enforce policies on late payments, and coordinate legal notices as needed.
• Maintenance Management: Oversee maintenance workflows, including emergency repairs, preventive maintenance, and vendor coordination.
• Unit Turns & Lease-Ups: Manage the process from move-out inspections to leasing, ensuring units are rent-ready, compliant, and quickly re-released.
• Property Inspections: Conduct or oversee regular property inspections and enforce safety and habitability standards.
• Reporting: Deliver monthly and annual reports on rents, maintenance logs, expenses, and capital improvements.
• Budgeting & Financial Oversight: Collaborate with ownership and accounting teams to manage operating budgets and identify cost-saving opportunities.
• Emergency Response: Be on-call for escalated emergencies and coordinate appropriate responses with on-site teams and vendors.

Qualifications

• Experience: 5-10 years in commercial property management
• Education: BA/BS required
• Strong knowledge of San Francisco rent control laws and multi-unit housing regulations
• Proven experience managing teams and building strong tenant relationships
• Excellent organizational and time-management skills
• Experience with capital improvement projects
• Proficiency with property management software (e.g., AppFolio, Yardi, or similar)
• Excellent written and verbal communication skills
• Ability to work flexible hours, including occasional evenings or weekends
• Strong understanding of financial reports, including variance of actual vs. budget numbers
• California Real Estate License or CPM (Certified Property Manager) designation is a plus

Key Traits We're Looking For

• Professional, calm, and composed under pressure
• Strategic thinker who can lead people and manage complex portfolios
• Solution-oriented with a strong focus on tenant satisfaction and property performance
• Detail-driven and compliance-focused
• Proactive in addressing issues and anticipating needs
• Team leader who fosters accountability and collaboration

Compensation & Benefits

• Salary Range: $100,000 - $130,000, commensurate with experience
• Performance Bonus: Annual discretionary bonus based on portfolio performance and KPIs
• Benefits: Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) plan with employer match

The candidate must live in the San Francisco Bay Area, preferably in the city of San Francisco, for this position. No relocation bonus or stipend. This is an in-person role. This is an immediate hire, with no recruiters. This is not a hire for Stapleton Group, Stapleton Group is conducting recruiting efforts on behalf of a confidential client.