Job Overview:
We are seeking a proactive and organized individual to join our team. The Senior Project Manager role involves overseeing all projects and initiatives that involve our Merchandising and Web Experience/Web Content teams. He/she will facilitate communication between stakeholders and creative/operations teams, ensuring initiatives are clearly defined, prioritized, and actionable. A strong eCommerce background is required; they should also demonstrate strong technical ability.
Essential Responsibilities:
- Serve as the primary point of contact between the Merchandising and Web Experience teams, ensuring all parties are aligned.
- Triage incoming requests, categorize them appropriately, identify duplicate or conflicting requests, and assess priorities.
- Conduct discovery for Jira tickets, asking insightful questions to clarify requests and ensure they are actionable.
- Able to create a workflow that we will implement for future interdepartmental requests and collaboration.
- Prepare clear, concise, and well-organized Jira tickets to facilitate seamless communication between teams.
- Follow up with stakeholders during the execution process to address questions or changes.
- Organize and facilitate meetings to brainstorm solutions, address roadblocks, or align on priorities.
Specific Knowledge, Skills and Abilities:
- Strong problem-solving skills and ability to analyze and prioritize requests effectively.
- Facilitate brainstorming sessions to ensure that optimal initiatives are developed.
- Understands and can implement the market research and analysis done by the Merchandising team.
- Exceptional verbal and written communication skills to liaise between Merchandising and Content/Web Experience stakeholders.
- Understands both business needs and the state of the market.
- Highly organized with the ability to manage multiple tasks and requests simultaneously.
- Experience working with cross-functional teams to achieve shared goals.
- Proactive in seeking information, asking questions, and understanding new concepts.
- Ability to learn and understand technical systems and tools quickly.
Preferred Education, Experience and Licenses:
- Familiarity with Jira or other project management tools.
- Familiarity with our core categories (photography, video, or audio) and a passion to learn more.
- Background in process improvement or workflow optimization.
Specific Knowledge, Skills and Abilities:
- Ability to question and approach projects objectively
- Ability to run Projects with limited Supervision/Overview
- Problem Solving Skills
- Great Management Skills
- Excellent Interpersonal Skills
Preferred Education, Experience and Licenses:
8+ years Project Management Experience
Bachelors Degree in Business Administration, Supply Chain Management, engineering, or a related field preferred