Senior Program Manager, Leadership Development - Employment Group : Job Details

POSITION SUMMARY:

At Employment Group, our strength is in how we efficiently deliver strategic solutions centered around developing impactful workforces for customers. We are proud to set the standard for success in our industry. We're looking for a client-centric and results-driven Senior Program Manager, Leadership Development, to lead the design and delivery of high-impact leadership programs for our clients. In this role, you'll serve as a trusted advisor to organizations across industries—partnering with HR leaders and executives to develop, deliver, and measure solutions that build strong, future-ready leaders.

You'll have the autonomy to drive your work, collaborate with a high-performing team, and shape how we scale leadership development at the intersection of human potential and innovation. You'll manage end-to-end program delivery, from needs assessment and curriculum design to facilitation and impact evaluation. The ideal candidate will be a confident communicator, strong facilitator, and strategic thinker with a passion for leadership development and client success.

Responsibilities

Client Leadership Development Strategy & Execution

• Lead the design, delivery, and evaluation of customized leadership development programs for client organizations
• Conduct needs assessments and consult with client stakeholders to align learning solutions with organizational goals and leadership competencies
• Develop learning journeys that span instructor-led training, digital content, coaching, assessments, and ongoing support
• Embrace and experiment with AI tools to streamline content creation, personalize learning, and measure impact
• Collaborate on succession planning, help identify high-potential talent, define leadership pipelines, and align development efforts with future business needs

Project & Resource Management

• Manage end-to-end client engagements, including project timelines, budgets, deliverables, and communication
• Supervise a small team of offshore support resources and ensure high-quality deliverables
• Serve as a program lead across multiple clients, managing competing priorities with clarity and confidence

Facilitation & Relationship Building

• Facilitate live (virtual and in-person) workshops and cohort-based learning sessions
• Build strong relationships with client stakeholders and serve as a strategic learning partner
• Provide ongoing support to participants and clients throughout the learning journey
• Lead talent assessment and succession planning initiatives
• Present progress updates, insights, and recommendations to senior leaders
• Identify opportunities for continued engagement and program expansion

Measurement & Impact

• Define KPIs and track outcomes using pre/post assessments, participant feedback, and business impact data, and ROI metrics
• Continuously iterate and evolve programs based on feedback, trends, and client needs
• Stay current with leadership development trends, tools, and best practices

Minimum Skills and Qualifications

You should consider these as essential indicators. It would be difficult to see how a person could be successful without them, and we would expect you to clearly articulate appropriate evidence when asked.

• Bachelor's degree in Human Resources, Organizational Development or related field
• 5+ years of experience in leadership development, talent management, or organizational development, preferably in a consulting or client-facing environment
• Demonstrated experience designing and delivering leadership programs at multiple levels (emerging, mid-level, senior)
• Strong facilitation and executive presence with comfort engaging diverse audiences
• Excellent relationship-building skills and experience working with external stakeholders
• Proven project management, communication, and consulting skills
• Familiarity with leadership assessments (e.g., 360 Feedback, StrengthsFinder), coaching models, and adult learning principles
• Evidence of supporting or advising on succession planning efforts, such as identifying high-potential talent, facilitating talent reviews, or designing development plans for critical roles
• Strong strategic and analytical skills

Desirable Skills and Qualifications

Our evaluation of evidence of these characteristics will be the primary basis for distinguishing between candidates. It is here that we will differentiate between candidates to inform our final candidate selection.

• Master's Degree or coaching certification
• Experience managing leadership development for Fortune 1000 or enterprise clients
• Knowledge of digital learning platforms and tools to scale leadership impact
• Passion for leadership psychology, systems thinking, and culture transformation
• Experience creating training for white collar and blue-collar cohorts

Travel Requirements

The role requires the ability to travel to client sites (primarily within the region) to deliver in-person training and facilitate workshops. Travel expectations vary by client but may range from 25% to 40% depending on engagement needs. Candidates should feel confident facilitating in-person sessions and building relationships with client teams face-to-face when needed.