Senior Product Manager, Sign Up & Customer Experience (Remote-US) - Zip : Job Details

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**Senior Product Manager, Sign Up & Customer Experience (Remote-US)**

New York, NY / Product Global Product Management / Full-Time *Before we dive into the role, lets talk about flexibility. At Zip, our office is in New York City but we can hire from anywhere across the United States. Our Zipsters can choose where and when they work by taking full advantage of our hybrid-work environment.*

*So whether youre fully remote, mostly in the office or a mix of the two, youll be empowered to do whatever brings out your best.*

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to 13 countries (so far) - and were just getting started.

We exist to create a world where people can live fearlessly today, knowing theyre in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

A critical area of success here at Zip is our obsession with providing a delightfully fast checkout and payment experience: so easy you dont have to think about it. The Zip eCommerce and Checkout product team is on a mission to make every aspect of checking out amazing.

This role has opportunity to have huge impact, as you will manage the checkout integration that every merchant uses - so anyone who ever checks out using Zip on any of our merchant partners will touch the product you will be working on. This

We are looking for a Product Manager who will own and partner with sales, business development, merchant success, risk, analytics, design, and engineering to define and deliver end-to-end solutions to supercharge our merchant experience.

+ 3+ years in a product management or product-facing role with some notable wins

+ Strong communication skills

+ Passion for financial technology and empowering merchants, partners, and customers

+ Strong customer empathy

+ Take-charge mentality, growth mindset, detail-oriented; self-management

+ Experience delivering results in a data-driven environment

+ Background in eCommerce B2B (or B2C) experience preferred but not required

Were proud to be a values-led business. They guide us in everything we do - how we work together and create game-changing experiences for our customers and fellow Zipsters.

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

We offer a variety of perks and benefits to support you at both work and home. Heres a taste of what you can expect!

? Flexible working culture ? Share incentive programs ? 20 days PTO every year ? Generous paid parental leave ? Leading family support policies ? 100% employer covered insurance ? Beautiful Midtown office with a casual dress code ? Learning and wellness subscription stipend ? Company-sponsored 401k match ? Remote working allowance

Join us on our mission to be the first payment choice, everywhere and every day.