Senior Product Manager-PX
Senior Product Manager-PX
Apply remote type Remote locations Chicago, IL time type Full time posted on Posted 2 Days Ago job requisition id R25_000#######
Company Description
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
- Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
- Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
- Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
- Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
- Better together: We check our egos at the door. We work together, so we win together.
Key Responsibilities:
- Gain a deep understanding of the market, competitive landscape, and client experiences.
- Develop, document, and maintain product strategy by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth.
- Generate product buy-in with key stakeholders through product demos and presentations, and act as a product evangelist to build awareness and understanding.
- Translate product strategy into the product roadmap containing new product development, as well as product enhancements & refinements.
- Provide cross-functional project management oversight for product development initiatives.
- Drive product launches by working closely with marketing, educational services, talent development, and other key stakeholders.
- Work closely with executives, clients, design, engineering, marketing, sales, and client services teams.
- May require occasional travel a few times a year.
Qualifications:
- 5+ years of SaaS product management experience, preferably within healthcare.
- Experience with practice management systems or EHR software, especially Epic, is a very strong plus.
- Self-starter with a bias toward action and a proven track record of results.
- Passion for user experience and solving user problems creatively.
- Understanding of key technologies and ability to converse at a technical level.
- Experience with customer/client management.
- Proven ability to develop product and marketing strategies.
- Excellent strategic thinking, analytical and critical thinking skills.
- Superior project management, time management, and organizational skills.
- Outstanding written and verbal communication skills.
Don't meet every single requirement? We encourage you to apply anyway.
Additional Information:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer committed to a diverse workforce.
The expected salary for this position ranges from $160,000 to $175,000.
All your information will be kept confidential according to EEO guidelines.
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