Senior - Principal End User Support Engineer - American Electric Power Company : Job Details

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices. Job Description. NOTE: This position is located onsite as part of a larger regional support team. What You'll Do: Provide comprehensive support for end-user hardware, software, and peripherals. Assist users wi...Support Engineer, Infrastructure Engineer, Principal, Configuration Manager, Support, Computer Science