Senior Patient Access Representative | Employee Health - Logan Health : Job Details

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Join Logan Health's dedicated Occupational Medicine and Employee Health team in a specialized medical setting that supports both employees and patients navigating work-related care. We're seeking a Senior Patient Access Representative who brings a strong background in medical office operations, a team-focused mindset, and a warm, welcoming approach to every interaction.

What You'll Do:

This role will be cross-trained to support two key functions in the clinic:

• Front Desk Responsibilities: Greet patients and employees with professionalism and a positive attitude, handle check-in/check-out, prepare charts, answer phones, schedule appointments, make reminder calls, scan and fax documents, and assist with general front office tasks.
• Work Comp Scheduling/Authorizations: Manage worker's compensation scheduling, authorization tracking, and coordinate care efficiently with providers and patients.

You'll play a vital role in ensuring a smooth patient experience and representing Logan Health's values in every conversation and interaction.

What We're Looking For:

• Prior medical office experience
• A welcoming demeanor and strong interpersonal communication skills
• Attention to detail and the ability to manage multiple tasks efficiently
• Knowledge of scheduling systems, insurance processes, and HIPAA compliance
• Professionalism, adaptability, and a patient-centered mindset

Why Join Logan Health?

• Medical, dental, and vision insurance
• Paid time off, holiday pay, and sick leave
• Retirement plan with employer contributions
• Employee wellness programs
• Tuition reimbursement and professional development opportunities
• Discounted gym membership to our state of the art fitness center

At Logan Health, you'll join a mission-driven team committed to quality, integrity, and compassionate servicewhere every patient and employee is greeted with care and respect.

Shift: Day Shift - 8 Hours (United States of America) MondayFriday 8:30 AM5:00 PM or 8:00 AM5:00 PM

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.