Senior Office Assistant (Police-Support Services) - City of Hampton, VA : Job Details

Salary: $36,355.00 - $39,990.00 Annually Location : Hampton, VA Job Type: Full-Time Permanent Job Number: 08795 Department: POLICE Opening Date: 08/01/2025 Closing Date: 8/14/2025 11:59 PM Eastern FLSA: Non-Exempt Function Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits. Are you a detail-oriented professional who thrives in a fast-paced environment and enjoys helping others stay organized? The Hampton Police Division is looking for a dedicated Sr. Office Assistant to join our Central Records team. In this role, you'll play a vital part in supporting law enforcement operations by handling a variety of administrative tasks that keep our department running smoothly. If you're dependable, proactive, and ready to make a difference behind the scenes, we want to hear from you! Minimum Requirements

• Graduation from high school or successful completion of the GED.
• Requires a minimum of three (3) years of clerical or administrative experience.
• Requires the ability to efficiently use a computer and other office equipment to complete tasks. Requires good knowledge of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English.
• Requires the ability to: learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations.
• Must have effective oral and written communication and customer service skills.
• May require a functional knowledge of tools, materials, equipment and supplies that are specific to an individual department or division. May be required to complete a skills-based assessment.
• May be required to possess and maintain a valid driver's license and maintain a satisfactory driving record based on the City of Hampton's criteria.
• Must successfully pass a background check prior to any offer of employment or promotion.

Additional Requirements

• Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures.
• Requires contact with other City departments, the general public and other agencies.
• May require duties to be performed during evenings and weekends as scheduled

* This position is assigned to the Police Division and may be required to obtain and maintain NCIC/VCIN certifications and complete a Police Division background investigation to include a polygraph examination and pre-employment drug testing. Examples of Work

• Types a variety of correspondence, reports and forms; may type minutes of meetings, newsletters, annual reports, purchase orders, and authorization for payment forms. May use word processing system to compile and update a variety of membership rosters, mailing lists, form letters or other documents. Operates standard office machines, personal computers, word processors and other equipment. Reviews all work for accuracy and completeness.

• Sorts reports, compiles data and maintains files of correspondence, reference materials, statistical records, etc. May cross index and file data to ensure ease of location. May perform data entry duties. Maintains confidentiality of all information.
• Receives, sorts, and distributes incoming mail. Answers telephone, receives and greets visitors, ascertains nature of business, answers general information questions and/or refers the caller to appropriate individual or department. Ensures that coworkers are informed of all calls received during their absence. May maintain appointment calendar of supervisor.
• May collect financial/statistical data and post it accurately on prescribed forms.
• May assist in planning and implementing departmental functions or special events.
• Assist colleagues with day-to-day responsibilities as needed.
• Assists with special projects as needed.
• Demonstrates regular and punctual attendance.
• Performs other related duties as required.

Benefits Overview This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Medical Insurance
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts

• Standard: Accident and Critical Illness
• Trust Mark Universal Life Insurance
• Legal Resources Plan
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA

• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include:
  • Maternity Leave
  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)

The eleven paid holidays each year include:

• New Year's Day
• Martin Luther King, Jr. Day
• President's Day
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving Day
• Christmas Day
• Employee's birthday
• A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-###-####). For more information, see the
• Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company. Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-###-####). For more information, see the
• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
• Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-###-####, 1-800-###-#### or
• Direct deposit into most banks is a convenient finance feature. Savings bonds are available to the City's workforce.
• Employees are covered for Workers' Compensation where appropriate.

01 Do you have a High School diploma or successful completion of a GED?

• Yes
• No

02 Which of the options below best describes your years of clerical or administrative experience?

• No experience
• Less than a year of experience
• 1-2 years of experience
• 3-4 years of experience
• 5 or more years of experience

03 Which of the options below best describes your knowledge of working with personal computers and Microsoft Office Software?

• No knowledge
• Basic knowledge
• Moderate knowledge
• Expert knowledge

04 This position may require that you possess a valid Driver's License and have a satisfactory driving record based on the City of Hampton criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below: 05 I understand I must successfully complete a background investigation to include a polygraph examination.

• Yes
• No

06 I understand I may be required to obtain and maintain NCIC/VCIN certifications.

• Yes
• No

07 I understand that this position may require the flexibility to work non-standard work hours that may include nights, weekends and holidays as needed. Are you willing to accept work during these times?

• Yes
• No

08 The following forms must be submitted To the Police Recruitment Team within 5 days of the closing of this post. Questionnaires may be emailed to [email protected]. or hand delivered to 300 Butler Farm Road Hampton, VA 23669. Afterward, you may use your back browser button to return to this page.

• Yes
• No

09 I understand that this position is non-exempt.

• Yes
• No

Required Question