Senior Network Specialist - KloudPortal Technology Solutions Pvt : Job Details

Role Overview:

We are seeking an experienced Senior Network Specialist to design, implement, manage, and optimize our global network infrastructure. This role requires end-to-end ownership of network projects, from system design to operational support, ensuring network availability, performance, and security. The ideal candidate will have deep hands-on experience in network infrastructure management, application migration, Infoblox DDI, automation, and the ability to collaborate across global teams to deliver world-class network solutions.

Key Responsibilities:

Network Design & Implementation:

• Design and implement new network solutions or enhance existing network efficiency.

• Lead end-to-end network project execution, including application migration and infrastructure deployment.

• Configure and support network devices including routers, switches, and Infoblox DDI (DNS, DHCP, IPAM).

• Provide technical direction for systems migration and integration projects.

Operations & Support:

• Manage incident, problem, and change management for Global WAN/LAN & Security infrastructure.

• Lead high-critical incident calls involving multi-component and multi-platform issues in collaboration with OS, DB, Middleware, and Application teams.

• Conduct root cause analysis and implement permanent fixes to improve network stability.

• Maintain network documentation including physical and logical inventory, traffic flow diagrams, and operational procedures.

Continuous Improvement & Risk Management:

• Identify and implement service improvement initiatives for risk mitigation and service stability.

• Ensure compliance during system audits, closing vulnerabilities and gaps promptly.

• Proactively anticipate risks and drive mitigation plans.

• Contribute to automation efforts to streamline deployments and operational tasks.

Collaboration & Leadership:

• Work with global, cross-functional teams to support business-as-usual (BAU) operations and projects.

• Interact with clients and stakeholders to provide expert advice and guidance.

• Meet or exceed SLAs for timeliness, accuracy, and customer satisfaction.

• Operate in a 24x7 global environment supporting multiple customers with shift-based coordination.

Required Experience & Skills:

• 10+ years of hands-on experience in network engineering, implementation, and operational management.

• Strong expertise in routing, switching, LAN/WAN, and network security fundamentals.

• Proven experience in application migration and network infrastructure deployment.

• Experience with Infoblox DDI (DNS, DHCP, IPAM).

• Automation/Scripting experience (Python, Ansible, or similar) preferred.

• Strong incident/problem/change management in a global enterprise environment.

• Ability to navigate complex, dynamic environments and influence across multiple levels.

• Excellent analytical, problem-solving, and communication skills.

• Proficient in Microsoft Office Suite, Project, and Visio for reporting and documentation.

Educational Qualifications:

• Bachelor's degree in Computer Science, Electronics, Information Technology, or a related field.

• Master's degree (preferred, not mandatory).

Relevant Certifications:

• Mandatory / Highly Preferred:

• Cisco Certified Network Professional (CCNP Enterprise)

• Infoblox Core DDI / NIOS Certification

• ITIL v4 Foundation (for Incident/Problem/Change Management)

Good to Have:

• Cisco Certified Internetwork Expert (CCIE) – Enterprise / Security

• Palo Alto / Fortinet / Checkpoint Firewall Certifications

• Cloud Networking Certification (AWS Advanced Networking / Azure Network Engineer Associate)

• Automation Certifications (Python for Network Engineers, Ansible, DevNet Associate/Professional)