Senior Network Operations Engineer - Layer 4-7 - Federal - ServiceNow : Job Details

Operate and maintain ServiceNows global cloud network infrastructure, including backbone routing, top-of-rack (TOR) switching, VPN services, and application delivery controller (ADC) systems. Troubleshoot and resolve network issues, including urgent operational events. Participate in 24/7 on-call rotation, including weekends, as part of the Network Operations Engineering team. Maintain software-defined, declarative infrastructure at scale using automation tools such as Ansible, GitLab. Perform software upgrades, version control, and security patching across production systems. Proactively analyze network metrics such as capacity, latency, and availability to detect and prevent outages. Support network operations in private and hybrid multi-cloud environments (e.g., Azure, AWS, GCP). Partner with the Site Reliability Engineering (SRE) team to improve operational processes and reliability. Review, consult, and prepare for planned changes and releases to the production environment. Creat...Network Operations, Operations, Network, Reliability Engineer, Infrastructure Engineer, Engineer, Technology