Senior Master Technician - Ford of Pleasanton : Job Details

We are seeking a Senior Master Technician who is Ford-certified to join our team! This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repairing complex mechanical issues, and providing exceptional customer service to our clients. The ideal candidate will have a strong background in the automotive industry and a passion for delivering top-quality workmanship.By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Check out our shop on WrenchWay: Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesEmployee vehicle purchase plansFamily owned and operatedLong term job securityFlexible Work ScheduleResponsibilities:Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.Diagnose and repair complex mechanical issues using diagnostic tools and equipment.Provide accurate and detailed reports of repairs and services performed.Ensure all work is completed to the highest standards and follows manufacturer specifications.Continually maintain and update technical knowledge and skills through training and certifications.Communicate effectively with customers to explain repairs and services and address any concerns or questions.Collaborate with the service team to maintain a clean and organized work area.Adhere to all safety protocols and regulations.Requirements:Ford Master CertificationPrevious experience at a Ford dealershipMinimum of 7 years of experience as an Automotive Technician, with a Master Technician certification preferred.Strong diagnostic and problem-solving skills.Proficient with diagnostic tools and equipment.Excellent communication and customer service skills.We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.