Senior Manager, Shopper - Last Mile Delivery - Walmart : Job Details

The Sr Manager, Shopper - Last Mile Delivery will play a pivotal role in the Shopping Strategy to ensure customer orders are fulfilled on-time and in-full. This position involves understanding store complexities and setting a roadmap to reduce defects within the shopping trip, such as nil picks, no locations, checkout audits, and controlled item access.

• Technology and Process Management: Work with technology and processes to see initiatives from concept to scaling, requiring high ownership and bias for action.
• User Interface Development: Enhance the shopper experience by developing and presenting user interfaces.
• Checkout Capability Support: Reduce friction for shoppers during the checkout process, ensuring proper controls that support store associates.
• Customer Touchpoints: Optimize engagements at various customer touchpoints like substitutions and amends to orchestrate a positive experience.
• Business Opportunities: Identify and leverage business opportunities by extending shopper capabilities and aligning stakeholders to realize value.
• Future Concepts: Help set future concepts, including new store/format configurations, and iteratively progress towards that vision.

• Proven experience in data sourcing and analysis.
• Strong ability to create and understand business cases.
• Excellent presentation skills, with the ability to connect data and feedback to organizational goals.
• Effective project management skills, including stakeholder alignment and issue resolution.
• Proficiency in technology application, particularly in UI/UX.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Live Better U is a Walmart-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully paid by Walmart. Eligibility requirements apply, and benefits are subject to change.

The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes performance bonuses, and for certain positions, stock options.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Master's in Operations Management, Project Management Professional certification.

702 Sw 8th St, Bentonville, AR 72716, United States of America