Senior Manager, Quality Engineering - Litera : Job Details

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Position Overview

We are seeking a skilled and dynamic Senior Quality Engineering Manager to lead our testing efforts and ensure the quality of our products for Litera's innovative product suite. As a Senior Manager, you will be at the helm of multiple teams, driving testing activities and spearheading quality engineering initiatives. With a keen eye for detail and a passion for optimizing testing processes, you will help formulate effective testing strategies, devise comprehensive test plans, and manage testing resources efficiently. Your deep technical expertise will enable you to design innovative test solutions that elevate testing efficiency, reliability, and scalability. If you're ready to take on a leadership role in shaping the future of our testing endeavors, we invite you to join our team and make a significant impact in ensuring the excellence of our products.

Key Responsibilities & Duties

• Manage a team of Quality Engineers and Automation Engineers to ensure the delivery of high-quality products that exceed customer expectations.
• Apply industry testing best practices within the team to enhance testing effectiveness including expanding test coverage to include complex test data.
• Lead strategic testing related initiatives and projects, providing critical insights and direction to elevate the overall Quality landscape.
• Drive release activities within the team, ensuring a high-confidence release signoff.
• Responsible for ensuring manual and automation test coverage, overseeing the execution of feature, regression, and performance testing to meet product requirements.
• Proactively communicate updates and assume responsibility for delivering quality metric reports to leadership. Leverage data from the reports to identify quality gaps and implement strategic actions to enhance and optimize test processes.
• Execute the team's test strategies and plans, ensuring alignment with methodology, resource requirements, and project schedules.
• Work collaboratively with development teams to seamlessly integrate testing activities into the overall development lifecycle.
• Be responsible and accountable for test reports, analyze quality metrics, and drive continuous improvements based on root cause analysis.
• Assess the performance of team members, provide recommendations, and follow up on individual career development plans.
• Help drive a quality culture and operational efficiency within the team, collaborating with cross-team stakeholders.

Qualifications

• Bachelor's degree in Computer Science and/or Engineering or related field. Master's in Computer Science and/or Engineering preferred.
• Minimum of 5 years of engineering experience as an Engineer; strong technical skills.
• Minimum of 4 years of experience in a technology leadership/management position with demonstrated experience leading in a Manager capacity within a technology organization.
• Proven and demonstrated record of building, managing, leading and transforming a high-technology team; outlining and defining team goals and objectives, managing employee performance.
• Experience in executing and leading Quality Engineering strategies and initiatives.
• Strong leadership skills and the ability to provide feedback, grow, hire and retain talented Quality Engineers.
• Strong communication skills, both written and verbal, to effectively convey technical information to team members and stakeholders.
• Expertise in one or more object-oriented languages (e.g., C#, Java, Python, JS) and familiarity with Terraform, Shell scripting, and PowerShell scripting is a plus.
• Experience with constructing, maintaining, and enhancing test automation frameworks using best practices (page-object model, data-driven, BDD).
• Experience with Web and Backend API Services testing.
• Experience establishing automated CI/CD with Azure DevOps.
• Proficiency in crafting test strategies, plans, and automation strategies for various test types (Smoke, Functional, Regression) and working knowledge of Agile/DevOps methodologies (Scrum, Kanban).
• Ability to identify and implement changes to close metric gaps and synthesize data from diverse sources into a high-level view.
• Comfortable presenting quality initiatives, metrics, and updates to executive leadership and large audiences.

Why Join Litera?

• The company culture emphasizes growth, integrity, and contributing to a meaningful impact in the legal technology space.
• Global, dynamic, and diverse team with opportunities for professional development and growth.
• Comprehensive benefits package including health insurance, retirement plans, generous paid time off, and work-life balance.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.