Job Location : New York,NY, USA
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Join to apply for the Senior Manager, Client Development role at Ballard Spahr LLP
Ballard Spahr is looking for a Senior Manager, Client Development to lead on key areas of revenue generation for the firm. This individual will work closely with relationship and other key lawyers, and provide support for assigned strategic clients. This position is hybrid and offers a work schedule of 3 days a week in a Ballard office, at one of the following locations: Philadelphia, New Jersey, New York, and Washington D.C. Responsibilities include managing a select portfolio of clients and related client development projects under the direction of the Senior Director; conducting client prep meetings with lawyer team, including presenting relevant research points and working with the lawyers on messaging that emphasizes the firm's value-add; attending select industry conferences and/or firm events to introduce clients, potential clients, and referrals to SMEs and reporting on quantitative and qualitative ROI; working with relationship lawyers to organize tailored external touch points, from social events to CLEs, and reporting on quantitative and qualitative ROI; maintaining and tracking key metrics on select portfolio of clients; following up with client contacts/lawyers to obtain feedback and drive improvements; planning and executing strategies to expand legal services and grow revenue from targeted clients in partnership with relationship lawyers and client teams; supporting efforts to analyze current portfolio of select clients and identify additional clients as needed; serving as a trusted adviser to partners and collaborating with teams across the firm to leverage skillsets and drive efficiencies. The role requires a growth mindset, strong written communication, detail orientation, and exceptional interpersonal skills. Required experience includes a Bachelor's degree and at least seven years of business or client development experience, with law firm experience, JD or MBA strongly preferred but not required. The candidate should understand law firm needs and adapt to shifting priorities and diverse stakeholders.
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