Senior Logistics Manager - SigmaWays : Job Details

We are seeking an experienced Logistics Operation Planning Manager to join our dynamic team and lead all the logistics operations.

In this role, you will manage end-to-end logistics operations including customer service, material procurement, transportation management, and finished goods shipments while identifying opportunities to improve efficiency, reduce costs, and enhance overall supply chain performance.

Responsibilities:

• Act as the primary logistics contact and address inquiries and coordinate resolutions with internal teams, ensuring clear and documented communication.
• Develop procurement plans aligned with production and coordinate inbound shipments with suppliers and carriers to ensure timely, cost-efficient delivery.
• Oversee third-party carriers; optimize routes, modes, and costs through analysis and negotiation.
• Manage outbound schedules and 3PL coordination and ensure accurate delivery and shipping documentation.
• Supervise daily warehouse activities and staff and ensure SOP compliance and resolve workflow issues.
• Identify and implement logistics workflow improvements and collaborate with IT to enhance WMS/TMS performance.
• Track key logistics metrics and deliver regular performance reports and lead corrective actions.
• Provide logistics insights for planning and consulting and support cross-functional initiatives and new project rollouts.

Qualifications:

• Bachelor's degree or higher in a business-related field required.
• At least 5 years of experience in international freight forwarding, warehouse operations, or logistics sales, with strong supply chain knowledge.
• At least 3 years of managerial experience in a warehouse or distribution center.
• Hands-on experience with logistics systems, including Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
• Proficient in Microsoft Office, especially Excel, PowerPoint, and Word, for data analysis and reporting.
• Bilingual in Korean and English.
• Strong problem-solving and troubleshooting abilities in WMS/TMS operations.
• Leadership and communication skills and capable of training and supporting cross-functional teams.
• In-depth knowledge of warehouse operations, inventory control, and logistics processes.
• Familiarity with regulatory compliance standards and system security practices.
• Ability to travel up to 20% in U.S.