Senior Epic Consultant - Vaco : Job Details

Senior Epic Consultant

Vaco

Job Location : all cities,TN, USA

Posted on : 2025-08-11T18:22:57Z

Job Description :
Roles and Responsibilities:
  • Serves as a primary analyst on routine maintenance, build, and configuration in Epic, including:

  • Collecting, accurately documenting, and resolving client trouble tickets and requests
  • Participating in after-hours on-call rotation
  • Leads application build for their areas regarding Epic Upgrades, including:

  • Nova Note Review
  • Nova Note Build
  • Unit testing, application testing, and integrated testing
  • Supports the go-live process in a command center setting

  • Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams

  • Mentors junior analysts on Epic build

  • Builds strong relationships both with the client and their peers

  • Performs other duties as assigned

  • Required Skills and Abilities
    • Strong personal drive for delivering excellent customer service and ability to thrive in a fast-paced environment

    • Ability to troubleshoot tickets, manage projects, and think critically

    • Knowledge of healthcare policies, procedures, information systems, Microsoft products, and related IT systems

    • Certification in primary application; additional certifications in Epic, ITIL, PMP are advantageous

    • Ability to organize daily tasks, analyze data, and make data-driven decisions

    Education and Experience:
    • Bachelor's Degree and/or equivalent work experience

    • Minimum of 3 years of healthcare experience

    Work Location and Travel Requirements:
    • This position is 100% remote

    • Work from home requirements include:

      • Ability to work independently and efficiently from a home office environment
      • High-speed internet service
      • Distraction-free workplace

    Vaco by Highspring values diversity and encourages applicants from all backgrounds to apply. We are an Equal Opportunity Employer committed to inclusion and accessibility for all applicants.

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