Senior End User Computing Administrator - Gambit Technologies : Job Details

The role will focus on maintaining, managing, and improving collaboration technologies, endpoint management, and security initiatives for a large Financial Technology company based in New York City. The ideal candidate will be a subject matter expert (SME) in Windows 11 and Windows 11 migrations, Jamf Mac Management, ChatGPT and Copilot management, Zoom Phone management, monthly patching for end-user assets, Intune management, SCCM, Landesk management, and SharePoint administration.

• Windows 11 management, migrations and optimize Windows 11 environments.
• Jamf Mac endpoint management, ensuring seamless Mac user experiences.
• Implement and oversee monthly patching for all end-user assets, ensuring compliance and security.
• Oversee Intune, SCCM, and Landesk management for endpoint administration and security.
• Manage and optimize collaboration tools, including Microsoft , SharePoint, Teams, Zoom, and Zoom Phone.
• Manage ChatGPT and Copilot integrations, ensuring AI-driven productivity tools enhance business operations.
• Support O365 collaboration tools such as SharePoint, OneDrive, and Exchange.
• SharePoint administration, including site management, user permissions, and optimization of SharePoint collaboration.
• Monitor and remediate compliance issues related to collaboration and endpoint security.
• Provide Tier 3 escalation support for desktop and collaboration tool issues.
• Develop and maintain end-user documentation and conduct training for the Desktop Support team.

• 10+ years of IT experience with hands-on administration of end-user computing environments.
• Expertise in Windows 11 migration and endpoint optimization.
• Experience using desktop management tools (Intune, SCCM, Landesk, or equivalent).
• Experience managing ChatGPT, Copilot, and AI-driven productivity tools.
• Microsoft Teams, Zoom, and Zoom Phone administration experience.
• Strong knowledge of Group Policy, Active Directory, and Azure management.
• Experience with Print management.
• SharePoint administration experience, including site management and permissions control.
• Experience with desktop security initiatives and compliance monitoring.
• Industry certifications such as Microsoft 365 (MD-100/MD-101), Jamf 200, CompTIA Network+, Cisco CCNA.

• Mid-Senior level

• Full-time

• Information Technology