Senior Director/VP Program Management - Health Monitor Network : Job Details

Company Overview

For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands. Learn more at Healthmonitornetwork.com and follow us on LinkedIn, X, YouTube and Instagram.

Position Overview

Health Monitor is seeking a Senior Director or VP of Program Management to own the end‑to‑end delivery of complex, integrated client programs while building and leading a best‑in‑class Project Management team. This leader will:

• Drive program delivery from discovery through post‑launch optimization, ensuring measurable outcomes, client satisfaction, and commercial success.
• Mentor and grow a high‑performing team of Project & Program Managers, instilling modern delivery methodologies and a culture of continuous improvement.
• Leverage a deep technical foundation—you began your career as a software developer—to translate seamlessly between business objectives and engineering realities.
• Draw on agency or technology‑consulting experience to navigate multi‑client portfolios, tight timelines, and matrixed teams with confidence and grace.
• Champion and govern Monday.com (and complementary tools such as Jira, Wrike, or Asana) as our enterprise project‑management backbone.

This leader will also serve as a strategic advisor to senior leadership, a trusted partner to clients, and a coach to delivery teams.

Key Responsibilities

• Define clear scope, schedules, budgets, and success metrics; manage to plan while adapting to change with agility.
• Integrate cross‑functional teams (strategy, creative, content, engineering, analytics, and vendors) around shared objectives and ways of working.

• Build, coach, and inspire a team of Project & Program Managers, fostering a growth mindset and high‑trust culture.
• Establish career paths, competency frameworks, and professional‑development plans that elevate delivery craftsmanship.
• Lead communities of practice to disseminate templates, playbooks, and lessons learned across the organization.

• Define and evolve hybrid Agile/Waterfall delivery frameworks tailored to omnichannel healthcare marketing.
• Serve as enterprise owner of Monday.com, setting governance, standards, and automation rules that drive adoption and data integrity.
• Continuously evaluate and integrate complementary platforms (e.g., Jira, Smartsheet, Miro) to streamline workflows.

• Act as executive point of contact for senior client stakeholders, earning trusted‑advisor status through proactive communication and strategic insight.
• Present program health, risk mitigation, and performance metrics to C‑suite audiences internally and externally.
• Partner with Business Development to scope, price, and win new engagements and extensions.

• Own program P&L, ensuring margin targets are met through disciplined scope control, resource planning, and change management.
• Identify, quantify, and mitigate risks; escalate impediments swiftly and drive resolution.

Core Competencies

• Strategic Communication – Crafts clear, persuasive narratives for diverse audiences; excels at active listening and negotiation.
• Technical Fluency – Conversant in modern web, cloud, and MarTech stacks; able to challenge assumptions and unblock teams.
• People Leadership – Builds inclusive, empowered teams; provides actionable coaching and feedback.
• Systems Thinking – Connects program outcomes to enterprise objectives; optimizes for scalability and sustainability.
• Accountability & Ownership – Sets high standards, measures what matters, and delivers on commitments.

Qualifications

• 10+ years of progressive experience delivering complex digital programs, with 4+ years in a senior leadership role.
• Early‑career hands‑on software development in a fast-paced agency or tech consulting environment
• Demonstrated success scaling PMO practices and mentoring PMs.
• Agency or technology‑consulting background managing multi‑client portfolios and fast‑paced delivery cycles.
• Expertise with Monday.com and one or more of Jira, Asana, Wrike; PMP, PMI‑ACP, or CSM certification a plus.
• Experience in pharmaceutical or healthcare marketing and familiarity with regulated environments preferred.
• Exceptional verbal, written, and presentation skills; comfortable interfacing with C‑suite stakeholders.

ADA- Physical Demands Office Position-Edit to specific job

We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and/or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.

Position is 3 days-in office-Hybrid. Please include salary requirements.