Senior Director, Human Resources - Commonpoint Queens : Job Details

Commonpoint is a multifaceted community center dedicated to sustaining and enhancing the quality of individual, family and communal life throughout New York City, offering services to people of all ages, ability levels, stages of life and backgrounds. They strive to meet the evolving needs of their community of over 100,000 members ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance to name a few. Commonpoint has grown tremendously in the last five years and now has a mission-driven staff of 3,000 and over 80 sites in the five boroughs.

The Senior Director, reporting to the Chief People Officer (CPO), is a senior management role focused on implementing and managing the organization's human resources strategies and operations. This includes overseeing recruitment, employee relations, performance management, and training, while also contributing to the development of HR policies and procedures. The Senior Director ensures that HR functions align with overall business goals and supports the CPO's vision.

• Strategic HR Planning: Translate the CPO's strategic vision into actionable HR initiatives.
• Talent Management: Oversee recruitment, onboarding, and performance management processes.
• Employee Relations: Manage conflict resolution, disciplinary actions, and investigations to ensure fair outcomes.
• Reporting and Analysis: Prepare reports on HR metrics and analyze trends to identify areas for improvement.
• Workers' Compensation: Monitor claims and coordinate work between employees and insurance carriers.
• Employee Engagement: Foster a positive, engaging work environment through targeted initiatives.
• Supervision: Provide leadership to HR managers, specialists, and generalists.

The HR Senior Director's primary responsibility is to support the CPO in achieving the organization's people-related goals. This includes providing regular updates on HR activities, contributing to strategic decisions, and collaborating on initiatives that impact the entire organization. The CPO relies on the HR Director to ensure efficient department operations and offer insight into workforce trends and challenges.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 8–10 years of progressive HR experience or a senior HR leadership role.
• Excellent interpersonal and communication skills with the ability to build relationships across the organization.
• High emotional intelligence and discretion in handling confidential matters.
• Experience with Workday and/or ADP Workforce Now or other HRIS systems preferred.
• Ability to supervise effectively and work independently and collaboratively.
• Willingness and ability to travel occasionally to offices in Queens, Bronx, and Manhattan.

• Ability to work flexible hours, including some weekends and late evenings as needed.
• Promote and implement the Core Values of the agency.
• Participate in all staff meetings and training seminars.
• Participate in agency-wide programs and committees, as assigned.
• Actively engage in supervisory and performance processes.
• Support the mission of Commonpoint.
• Perform other duties as assigned and appropriate to the role.

Salary range: $85,000.00-$95,000.00

Please submit a cover letter and résumé, as a Word or PDF document only, to Gigi Garcia at [email protected]. Please indicate “Senior Director, Human Resources” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint is an equal opportunity employer