Senior Director, Digital Data Experience Transformation, Bureau of Data Technology & Strategy - NYC Department of Health and Mental Hygiene : Job Details

The Center for Population Health Data Science (CPHDS) - launched in November of 2023 - aims to catalyze critical data modernization work and enable the agency to make progress toward linking public health, healthcare, and social service for timely and effective public action. We are working towards making these data more accessible, timely, equitable, meaningfully usable, and protected and actively used to protect and promote the health and wellbeing of New Yorkers. We aim to strengthen agency wide data capabilities by empowering our workforce, enhancing intra- and inter-agency data sharing, and using modern technology to yield trusted and integrated data and insights. A real-time and comprehensive view of city needs is needed to enhance public health actions and improve health outcomes for the most vulnerable New Yorkers. This is an exciting opportunity for an experienced and visionary leader to oversee the agency's user-centered effort to modernize how data is published and accessed. The person in this role will lead an agency-wide collaborative effort to empower analysts and researchers across divisions to publish program data and insights and align these efforts with the agency's overarching communications priorities.

The Senior Director, Digital Data Experience Transformation will ensure that tools, platforms, and processes enable seamless data publishing while elevating the accessibility and impact of public health insights. The ideal candidate will combine expertise in public health, data visualization, digital communication, design and technology, and project management to create a robust and cohesive online data publishing framework for DOHMH.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Lead the development and implementation of a scalable, user-centered, self-service platform for publishing public health data and insights.

Collaborate with IT, data engineering, epidemiologists, and analytics teams to integrate tools with the agency's enterprise data systems while ensuring security and compliance.

Drive the adoption of modern data visualization, storytelling, and publication technologies to make insights accessible and actionable for internal and external audiences.

Oversee the design and development of intuitive user interfaces and workflows for publishing and accessing data.

Establish and lead an Enablement Unit to provide hands-on support and training for analysts and researchers in publishing data and insights.

Develop guidelines, toolkits, and workflows that streamline data publishing and ensure alignment with agency communications priorities.

Foster a culture of collaboration and innovation across divisions, enabling program teams across divisions such as Disease Control, Environmental Health, Mental Hygiene, and Family and Child Health to effectively share their data and insights.

Act as a mentor and coach to agency staff, building expertise in user-centered design, data storytelling, and digital publishing.

Partner with the Senior Director of Data Communications to ensure alignment between digital and traditional data communications strategies.

Collaborate with agency leadership to prioritize digital data publication efforts that support strategic goals and increase the agency's public health impact.

Build relationships across divisions to identify opportunities for cross-functional data sharing and insight dissemination.

Engage with external partners, stakeholders, and the public to assess needs and get feedback, and to amplify the agency's role as a leader in data transparency and public health innovation.

Build and manage a team of digital data product specialists, user experience designers, and data visualization experts to execute the agency's vision.

Oversee the creation and maintenance of agency-wide data publication workflows and platforms, ensuring efficiency, quality, and usability.

Track platform performance, user engagement, and the impact of digital data communication efforts on public health outcomes.

PREFERRED SKILLS:

Proficiency in data visualization tools and web development frameworks.

Strong understanding of public health data systems, including epidemiological and surveillance datasets, cloud technologies, and user-centered design principles.

Familiarity with web development, APIs, and other data integration technologies.

A record of successfully leading cross-functional teams and managing vendor relationships.

Excellent communication and project management skills.

Ability to prioritize work and adjust priorities as needed.

Why you should work for us:

Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (

Benefits: City employees are entitled to unmatched benefits such as:

• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program.
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-###-####.

CITY RESEARCH SCIENTIST - 21744Minimum Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have:

A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

Education and/or experience which is equivalent to 1 or 2 above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in 2 above. Two years as a City Research Scientist Level I can be substituted for the experience required in 1 and 2 above.

NOTE: Appointments to this position are subject to a minimum probationary period of one year.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

#J-18808-Ljbffr