Senior Director - Business Development in Hitech sector - Infosys Limited : Job Details

Senior Director - Hitech Business Development

Location: Bay Area preferred. Client travel required, domestic and international.

Infosys BPM is seeking to hire a Senior Director for New Account Business Development to expand the BPO outsourcing presence in Hi-Tech accounts. The Senior Director–HiTech Business Development is responsible for all client interfaces within the assigned Hi-Tech sector. The role will build an account plan and drive business development, growth, and expansion of the Infosys BPM brand based on the account plan. The incumbent will expand the Infosys BPM footprint across lines of business to offer BPO outsourcing services, Global Business Services, and the Global Delivery Model to bid on growth opportunities.

• Business development with the goal of leveraging existing contacts to introduce Infosys BPM into an assigned one named Hi-Tech account
• Manage and own the opportunity management cycle: Prospect – Evaluate – Propose – Close
• Client delivery assurance: collaborate with delivery stakeholders to fulfill commitments and ensure SLAs are measured and met; provide client introductions, customer maps, and organization charts to support the account plan
• Conduct competitor analysis, monitor market trends, and gather intelligence for the deals and business units supported in the account
• Account planning and governance: create the account plan including relationships, opportunities, and pricing decisions

• Bachelor's degree or foreign equivalent from an accredited institution; or three years of progressive experience in the specialty in lieu of every year of education
• 14+ years of experience with strong business development background

• Experience in new business development and large-scale BPO outsourcing deals
• Ability to leverage existing contacts to expand the business within the Hi-Tech sector
• Track record of interacting with CXO-level client contacts
• Understanding of sales cycles, budget cycles, and the client bid process
• Hands-on experience with proposal creation and leading proposal presentations
• Ability to collaborate with internal cross-functional teams
• Strong leadership, interpersonal, communication, and presentation skills
• Experience across BPO, Management Consulting, and Business Consulting engagements
• Track record of growing BPO outsourcing business within Hi-Tech sector accounts
• Knowledge of Hi-Tech industry trends and insights; understanding of Hi-Tech business issues driving BPO outsourcing
• Global Delivery Model experience
• Experience managing and communicating with large international teams
• Proven experience as a Business Development Manager in a rapidly growing HiTech sector

This role is client-facing with the ability to be remote (WFH) when not client-facing. Some domestic and occasional international travel is required. Preference is to be local to the Bay Area.

Base salary range: $175k–$225k

Infosys BPM Limited is a wholly owned subsidiary of Infosys Limited. It provides end-to-end transformative business process management services for clients globally, combining IT and BPM to unlock business value. The company has a global presence with multiple delivery centers and a wide workforce.

Infosys is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected characteristics.